If you're a good listener and problem-solver and love helping people, this is the job for you. On the Customer Service team at Zeal TN , you can combine these natural strengths with your skills to deliver innovative, individualized solutions that meet customers' ever-changing needs. We take pride in helping consumers feel empowered in their decision and ensuring a world-class customer experience. It's our customer-first culture that sets us apart.
Responsibilities:
As a confident, professional individual you will:
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Deliver the ultimate customer experience
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Create a welcoming and exciting environment
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Introduce customers to the product, and promote service exploration
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Ensure customer's needs are met in a timely manner
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Quickly and completely resolve customer issues
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Deliver the ultimate one-on-one coaching experience to customers as you demonstrate product and accessory functionality
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Demonstrate and educate them on a variety of technology solutions
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Sell solutions and process customer applications
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Contribute to the overall health and performance of our office by supporting daily business operations