Customer Service Representative
ABOUT THE COMPANY
Our client is dedicated to providing exceptional service to their customers. They pride themselves on their commitment to customer satisfaction and are seeking a talented individual to join their dynamic team as a Customer Service Representative.
- Opportunity to work for a growing company.
- Willing to lean in and help out.
- Comfortable with holding a conversation
OVERVIEW OF THE CUSTOMER SERVICE REPRESENTATIVE ROLE:
- The Customer Service Representative will perform data entry tasks accurately and efficiently.
- The Customer Service Representative will analyze customer data to identify trends and opportunities for improvement.
- The Customer Service Representative will resolve customer issues and concerns to ensure a positive customer experience.
- Respond to customer inquiries via phone and email.
QUALIFICATIONS FOR THE CUSTOMER SERVICE REPRESENTATIVE:
- Proven customer service experience.
- Excellent communication and interpersonal skills.
- Proficient in working with excel.
- Experience in answering phones and using customer service software.
Representative