Now Hiring Customer Advocates.
Find yourself with Alorica, a global leader in customer experience.
As a Customer Advocate, you'll be playing a vital role in addressing concerns, providing top-notch support, and making a difference one interaction at a time.
What You'll Do:
Help customers with product/service support
Document call-related information for auditing and reporting
Maintain and update customer information as necessary
Upsell current customers on new or enhanced services
What You ll Get:
Health, dental, and vision coverage/HSA
PTO
401(K) retirement plans
Leadership programs
Paid training and tuition reimbursement
Employee discounts program (groceries, travel, insurance, phone plans, health and wellness, pet supplies, and more)
Employee assistance program
Additional voluntary benefits
Associated topics: agent, agente de servicio al cliente, answer, client, intern, platform support, product support, representative, service agent, telephone