Date Posted: 04/24/2024
Hiring Organization: Rose International
Position Number: 462906
Job Title: System Administrator
Job Location: Atlanta, GA, USA, 30320
Work Model: Hybrid
Employment Type: Temporary
Estimated Duration (In months): 7
Min Hourly Rate ($): 30.00
Max Hourly Rate ($): 35.00
Must Have Skills/Attributes: Air Systems, Design, MS Office, ServiceNow, Technical Support, Ticketing Systems, Troubleshooting
Job Description
Only those lawfully authorized to work in the designated country associated with the position will be considered.
Please note that all Position start dates, and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.
Client is seeking an experienced System Administrator to support the operations of its Airport Systems.
The selected candidate will have knowledge of the following systems:
o CCTV (software and hardware components)
o Parking Systems
o Access Control Systems
o Sensor monitoring systems.
o Emergency Management Systems (First responders)
o System configuration and administration
The System Administrator will be responsible for analyzing, designing, construction and supporting application implementation development according to business requirement. Identifying business problems and proposing solutions. Provide required project documentation such as designs documents; develop test plans, and deployment support. Providing expertise and possible solutions to resolve business needs. Provide on-call support when necessary.
Provide general and technical application support and maintenance including troubleshooting, investigating problems, modifying programs and processes, making operational enhancements. Ensure design is suitable and meets the level of functionality required by the user and developer.
Design, analyze, configure, develop, assist with testing, and maintenance of department systems and update department websites, dynamic and interactive pages, web-based application, custom web reports, data extracts, multimedia-based layout, graphics, animation, and web video as needed. Provide technical recommendation to staff and customers; research new technology and trends; design, troubleshoots, tests, and analyze system problems and determines solution; contacts vendors to research products and resolve technical problems; makes recommendations to department for software and equipment purchases. Provide a solid working knowledge of systems programming concepts and applications, data quality control and quality assurance techniques.
Job Duties include but are not limited to:
Design, support and respond to all design elements on capital construction projects for Airport Systems expansion and installations.
Responding to issues via the Service Now ticketing system in accordance to established SLAs.
Perform software installs/upgrades on systems.
System troubleshooting to address accessibility issues and system malfunctions.
Create new accounts for users in accordance with the approval process.
Configuring new devices for support of systems
Perform quarterly audits on systems.
Create and update system maintenance documentation.
Perform server upgrades.
Vendor management-constant communication with system vendors to ensure maintenance and issues are performed on systems.
Ensure vendor maintenance and support is provided accordingly to agreement.
Provide recommendations to improve end-user experience/system efficiency.
Routinely conduct walk-throughs throughout airport to ensure digital signage and monitors are functional.
Generate tickets/work orders through vendor portal for vendor managed systems.
Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.
California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.