Customer Service Optician

Customer Service Optician Needed

Love to solve problems to help people live better lives? Got a flair for style or a gift for making people feel their best? This position is full-time with our close-knit team offering you the stability of a career in healthcare. We have an established and growing practice, priding ourselves in the exceptional care and services we provide our community.

NO Experience Needed :

Prior medical office or eyecare experience is a plus, but it's certainly not required. We offer paid training to the right person with a great attitude, a helpful heart, and a love of learning.

Some of your duties will include:

- Helping people select frames that suit them based on the shape of their face, bridge fit, lifestyle, and prescription.

- Determining the best lens types, materials, coatings, and brands for patients' lifestyles. For example, a kid who plays basketball will need something different from someone who works on a computer all day.

- Educating first-timers on how to use and take care of their glasses and contact lenses.

- Troubleshooting prescription issues,checking new glasses for fit and making adjustments, miscellaneous repairs.

- Consistent cross-training for optimal career growth.

- Billing insurance.

- Educating patients on what their benefits offer.

- Pleasantly answering questions and making appointments for existing and potential patients.

- Answering incoming calls, taking messages, and completing outreach to patients (re-engagement required).

- Ordering, sending and receiving shipments

How you will make a difference

You'll be helping our patients choose the right glasses for them based on their personal style, lifestyle needs, prescription, and more.

Out of everyone that works at our practice, the Optician has the honor of satisfying patients the most. People walk in not being able to see, and you're the one that sends them out looking great and SEEING great - so you get all the glory. Your role is to be an educator and a style consultant.

If these sound like you, please apply.

- You've got a great sense of style and love to help people look their best.

- You're a natural problem solver, and hearing things like "these glasses don't fit" or "I can't get used to seeing with these confounded things" gets you pumped up to work your magic.

- You're confident in making recommendations.

- You connect with people quickly and easily.

- You feel that every customer deserves red carpet treatment.

- You're known for doing what you say you're going to do - no excuses.

- Your reputation for honesty and integrity is legendary.

- You take pride and ownership in your work - whatever you do, you do it well.

- You see yourself as an integral part of your team's success (because we will).

- You're always up for learning something new, and you master new skills quickly.

- You love to see other people happy and thriving, and you'll do whatever you can to help them get there.

About Us

At 730 North Optometry, we love to come to work every day because we love what we do and we've built an office culture that can't be beat. If you're looking to join a team that feels like a family, where your efforts will always be appreciated, and where you will be valued for the amazing person you are, apply now.

We offer (upon eligibility):

- Healthcare, Dental and In-House Vision Benefits

- 401K, Employee Bonuses

- PTO

- Upbeat, professional, and compassionate working environment

If you want a career where you can literally help improve the lives of the people in your community, this is the job for you.

We value your time, so we'll be back in touch with you very quickly.

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