Customer Service Optician

Customer Service Optician needed

Would you love to solve problems to help people live better lives? Got a flair for style and a gift for making people look and feel their best? Our busy optical practice needs a Customer Service Optician to help our patients leave our office in their perfect new pair of glasses.

You'll be helping our patients choose the right glasses for them based on their personal style, lifestyle needs, prescription, and more.

NO experience required:

Prior medical office or eyecare experience is a plus, but certainly not required. We offer paid training to the right person with a great attitude, a helpful heart, and a love of learning.

Your role is to be an educator and a style consultant. If you hate pushy salespeople, you'll love this job, because we hate pushy salespeople, too.

Some of your duties:

- Helping people pick out frames that suit them based on the shape of their face, bridge fit, lifestyle, and prescription.

- Determining the best lens types, materials, coatings, and brands for patients' lifestyles. For example, a kid who plays basketball will need something different from someone who works on a computer all day.

- Educating first-timers on how to use and take care of their glasses and contacts

- Troubleshooting prescription issues

- Taking accurate measurements for all lens styles and prescriptions

- Using our state-of-the-art lens edger to shape prescription lenses and then inserting them into frames.

- Checking new glasses for fit and making adjustments

- Miscellaneous repairs

- Billing insurance

- Consistent cross-training for optimal career growth

- Educating patients on what their insurance covers

- Keeping the optical space looking clean, neat and welcoming

- Doing inventory, ordering, sending and receiving shipments

If these sound like you, please apply.

- You can get along great with anybody,are full of energy and people feel charged up just being around you.

- You are attentive, detail-oriented, organized, and your work reflects all of these characteristics.

- You are comfortable with technology (being open to learning is key) and can communicate verbally and in-writing in a positive, professional manner.

- You're known for doing what you say you're going to do - no excuses. Your reputation for honesty and integrity is legendary.

- You don't know the meaning of "someone else's problem" or "that's not my job." You're always willing to jump in and help.

- You take pride and ownership in your work - whatever you do, you do it well.

- You are openly grateful to the people around you and see yourself as an integral part of your team's success (because we will).

- You're always up for learning something new, and you master new skills quickly.

- You love to see other people happy and thriving, and you'll do whatever you can to help them get there.

About Us

Strong Vision is a fast-paced Eye Care practice with 2 AWESOME locations. We love to come to work every day because we love what we do and we've built an office culture that can't be beat. If you're looking to join a team that feels like a family, where your efforts will always be appreciated, and where you will be valued for the amazing person you are, apply now.

We offer(upon Eligibility):

- Healthcare and In-House Vision Benefits

- 401(K), Profit Sharing

- Paid vacation and holidays

If you want a career where you can literally help the people in your community have better lives, this is the job for you.

We value your time, so we'll be back in touch with you very quickly.

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