Customer Service

Holland, Ohio

Express Employment Professionals
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Holland, OH

Monday-Friday

8A-5P

Responsibilities:

  • Providing remote applications support via phone and email.
  • Answer customer phone calls, assist callers with a variety of issues, including software and hardware troubleshooting.
  • Accurately document & record technical support calls and events into our customer relationship management system.
  • Identify and resolve technical inquiries over the phone in a timely manner.
  • Assist and train customers with new and existing equipment over the telephone.
  • Assist customers with wiring our products, wire colors and positions.
  • Follow communication procedures, guidelines, and policies.
  • Order Entry: Placement of orders and exchanges.
  • Some travel may be required for installation and training.
PandoLogic., Location: Holland, OH - 43528
Date Posted: 22 May 2024
Job Expired - Click here to search for similar jobs