Required Qualifications:
- 2-5 years of experience in a customer relationship role in a fast-paced environment.
- Positive attitude and passion for customer service.
- Ability to manage competing priorities and achieve key performance indicators.
- Excellent interpersonal skills and ability to maintain positive relationships.
- Strong organizational skills and time management abilities.
- Proficiency in MS Office software.
- Associate degree or equivalent experience.
Preferred Qualifications:
- Ability to investigate and respond to requests promptly.
- Strong communication skills and adaptability to change.
- Ability to think at a high level and apply business concepts.
- Experience anticipating customer needs.
- History of collaborative teamwork with cross-functional teams.
- Interest in problem-solving.