Customer Service/Collections Representative

CornerStone Staffing has teamed up with a financial institution to seek out a team of Customer Service Representatives for their collections department in Whiteville, NC.

If you are trying to make a long-term career move, APPLY TODAY.

Job Title: Customer Service/Collections Representative

Location: Onsite in Whiteville, NC

Starting Pay: $15/hr. ($22 /hr. once hired on)

Schedule Availability:

Monday - Friday: 8 AM - 9 PM (8-hour shift assigned)

Rotating Weekends:

Saturday 8 AM - 2 PM

Sunday 12 PM - 6 PM

Possibility for mandatory overtime at the end of the month

Once Hired Permanently:

• GREAT bonus incentives

• Exceptional benefits including 401K with a 6% match and pension plan

• Paid time off

• Option to go HYBRID if maintaining excellent attendance record and meeting KPIs

Job Duties:

• Meets performance expectations for collection efforts for assigned accounts

• Provides exceptional customer service

• Negotiates payment arrangements with clients to cure delinquency, evaluating ability and willingness to pay

• Documents all collection efforts for each assigned account in accordance with established procedures

Requirements:

• GOOD job stability is required.

• 1+ years of customer service experience.

• Call center experience is highly preferred but not required.

Application Process Includes:

• Fingerprinting

• Client Interview

• Background Check

To Apply for this Job:

Click the Apply Online button, then:

• If you are currently registered with CornerStone Staffing, click the Log In button to add yourself as a candidate to this job.

• If you are NOT currently registered with CornerStone Staffing, click the Create Account button to complete the application.

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