We bridge the gap between our clients' services and their customers to make it easier for them to increase their business as well as build long-term relationships. Our unique approach has helped us achieve immediate results that increase our client's profitability, and we are excited to expand our Customer Service team to meet enrollment demand.
An Entry Level Customer Service Agent Will:
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Receive hands-on training and development
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Work directly with customers
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Become an expert on client products and services
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Answer all customer questions
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Build outstanding customer relationships
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Close customer sales when necessary
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Upsell products and services
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Resolve customer concerns
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Follow all client compliance guidelines
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Keep a detailed record of customer interactions