CSR Customer Service Representative

Qualifications

• Preferred 3+ years of experience, with a demonstrated knowledge of consumer products, systems and services recommended.
• General working knowledge of all applicable banking laws and regulations
• Customer service oriented, with a strong orientation for sensitivity and professionalism when handling customer calls, questions, and concerns.
• Strong oral presentation and training delivery skills in-person and over the phone required
• Excellent problem-solving, analytical and critical thinking skills
• Demonstrated ability to influence and establish positive working relationships across the organization required
• Results oriented in a high-performance team environment
• Self-starter and ability to multi-task in a fast-paced environment
• Outstanding organization and effective time management skills
• Proficiency in the use of Microsoft Office products (MS Word, MS PowerPoint, MS Excel)

About FSTONE
Established in 2004, FSTONE is one of the largest and fastest-growing staffing firms in the U.S. The growth of our company is a direct result of our global client service delivery model powered by our state-of-the-art A.I. proprietary talent acquisition platform, certified processes, and passionate client teams.

FSTONE, a certified Minority Business Enterprise (MBE), has firmly established itself as a dominant player in the U.S. staffing and workforce solutions sector, distinguished by its rapid growth and extensive service range. Catering to over 50 prominent clients across diverse industries such as Pharmaceutical & Life Sciences, Banking and Financial Services, Technology, and Healthcare, we offer a comprehensive array of services, including Contingent, Permanent, Statement of Work (SOW), and Payrolling staffing services. Our partner for life ethos drives our approach, blending passionate personnel, proven processes, and cutting-edge technologies to deliver unparalleled service and value to our clients.

Thanks and Regards,

Aman Singh