Critical Facilities Technician

Job Description

The Critical Facilities Technician (CFT) is responsible for all aspects of data center operations related to critical and non-critical infrastructure, equipment, and systems. They will participate in an unwavering attitude and commitment to safety and reliability within the Data Center. The CFT will drive continual improvements to the operational excellence of the data center by adhering to company standards and industry best practices. They will have a mindset of ongoing learning and development. Any resource who has not completed Level I training within 30 days of employment, and Level II training within 60 days of employment, will not be allowed to work on shift by themselves without a resource that has completed both Level I and II training.

RESPONSIBILITIES

Operate and maintain critical and non-critical data center infrastructure, equipment, and systems

Work with a team of CFTs to deliver total availability (100% uptime) while minimizing risks

Monitor power, cooling capacity, and environmental conditions within the data halls

Utilize a Computerized Maintenance Management System (CMMS) as a tool to manage all planned and unplanned data center work

Perform preventive maintenance on data center electrical and mechanical equipment

Assist with the development, revision, and execution of approximately 200 operating procedures and preventive maintenance inspections, and perform quality control reviews to ensure accuracy, clarity, and continual improvement

Assist with the development of Data Center standards and policies when necessary

Resolve all electrical and mechanical issues within the Data Center quickly while minimizing risk and properly communicate issues to the appropriate chain of command

Respond to emergencies and critical issues as necessary and work independently and as a team, according to staffing and situation, towards complete recovery

Troubleshoot and document technical issues, escalates as appropriate, and ensure issue resolution

Assist with planning on all corrective issues

Assist and/or complete physical and logical installations of T5 services

Maintain accurate facility data including, rounds, PM work orders, change management, etc.

Maintain strict adherence to change control activities

Manage assigned workflow tasks in order to provide timely turnaround

Escort and work effectively with outside contractors, ensure they are abiding by critical facility work rules

Complete facility rounds at the beginning of each shift to ensure data center and grounds upkeep

Follow T5 data center corporate policies and procedures

Participate in facility training programs on a regular basis

Assist in facility operations, as required

Participate in construction and commissioning, as directed by the CFM

Work shifts to support 24 7 data center operation, and have flexibility in work hours to cover other shifts

On call emergency support as required

Adhere to all federal and local safety laws

Complete other such duties consistent with your role as you may be assigned by T5FM management