Cortex Enablement Interlock Manager

Job Description

Your Career

The Cortex Enablement Interlock Manager, is responsible for aligning and delivering to the priorities of our internal stakeholders, ensuring that they receive the best enablement programs and deliverables possible for their respective functions specifically around the Cortex Solution portfolio. This Tel Aviv based role, serves all product and sales enablement across the Speed Specialists, Core, Customer Success (GCS, PS, and CS), Customers, and Partners and works with the GTM Learning and Enablement team to tailor content and programs to meet their needs. Additionally, the Cortex Enablement Interlock Manager is the single point of contact for the documented (or undocumented) NPI process and engineering / PM teams to determine a T minus approach to content and program creation, serving as a conduit back to the content developers.

This role reports to the Director of Enablement Interlock and is the primary entrance point for all Cortex enablement requests. You are responsible for partnering with our most senior internal stakeholders to understand the requirements and needs of their business and develop plans and programs to address them accordingly. In addition, as the subject matter expert, you will partner with leaders to assess adoption, gaps, and needs to drive the ongoing success around current and future technologies, approaches, platforms, and processes.

Your Impact

Strengthen the interlocks and relationships with our supported Cortex stakeholders through strategic conversations to clearly understand and prioritize their needs, requests, and challenges around all enablement functions.

Technology, Solution, and Field Sales Subject Matter Expertise:

Collaborate with stakeholders to align on enablement needs, direction, programs, and measurement through discovery-based conversations at expected cadences

Support stakeholder teams in preparation of new content, various modalities, dashboards around completion, and results for their targeted audience(s) i.e., providing BI reports or feedback/coaching on the first draft plan with suggested improvements, approaches, or timing

Coach best practices based on our experience/expertise for our customers by providing alternative approaches or techniques aligned with the persona they want to enableQuarterly reviews highlighting active programs, on deck requests and share what other customers are doing which might work well for them as well

Monthly update reporting as to the progress we are making against their requests

Regular meetings to solidify information, review the program's current state, and make any necessary changes based on stakeholder feedback

Engage in thoughtful discovery to support requests as necessary