Corporate IT Manager

IT Infrastructure and Support Specialist

Do you thrive in a fast-paced environment troubleshooting complex technical issues? Are you passionate about keeping business operations running smoothly? If so, this role is for you.

Responsibilities:

• Collaborate with business and IT teams to design, implement, and maintain robust infrastructure solutions across the company.
• Proactively troubleshoot and resolve hardware, software, and network problems, minimizing recurring incidents.
• Participate in an on-call support rotation to address critical service outages impacting offices in various locations.

Qualifications:

• Minimum 5 years of experience administering systems and networks in a Windows environment.
• Strong expertise in:
  • Microsoft Windows and Windows Server
  • Microsoft Office Suite (recent versions)
• In-depth knowledge of Windows Domain Administration:
  • Active Directory, Group Policy Objects (GPOs)
  • DHCP and DNS services
  • Security patch testing and deployment
  • Logon scripting and roaming profiles
• Experience with:
  • Microsoft O365 suite administration
  • Supporting users in a Citrix virtual environment
  • Remote assistance tools

Additional Assets:

• Proven track record of planning and executing complex IT projects
• Experience supporting users on mobile devices
• Excellent project management, analytical, organizational, and documentation skills
• Ability to work independently with minimal supervision
• Bachelor's degree (preferably in a related field)
• Outstanding communication and interpersonal skills

Bonus Points:

• Experience managing and configuring Cisco routers & switches
• Familiarity with Palo Alto firewalls
• Knowledge of Microsoft Azure
• Scripting/Automation skills
• Prior experience supporting the financial industry

This role offers an exciting opportunity to work in a dynamic environment and make a significant impact on the company's success.