Are you looking for the best place to work? Join Addiction Recovery Care, LLC (ARC) which was selected as one of the 2024 Best Places to Work in Kentucky by the Kentucky Chamber of Commerce, based on surveys of our employees.
Are you passionate about serving in an environment of shared purpose and shared goals while driving the ARC mission and values to excellence for our clients, patients and team members? ARC has been leading the way and has become one of the fastest growing healthcare systems in Kentucky (and beyond.) in addiction treatment, mental health services and improving lives by creating opportunities for people to discover hope and live their God-given destiny.
ARC is ready to offer you " The B.E.S.T. of ARC " (Balance, Energy, Safety, Training) on day 1 when you enter through our doors. ARC is a thriving, dynamic, and fast-paced healthcare system environment where compassion, accountability, respect for the dignity of life, entrepreneurship, and stewardship are key elements of every thing we do.
We are hiring a Corporate Healthcare Scheduler to join our growing team. The Corporate Healthcare Scheduler performs various functions, including helping to foster smooth operations within the medical department at various locations. They achieve this by coordinating appointments and rescheduling them as needed. They provide support to the nursing staff, medical staff, and other staff, as well as completing other duties as assigned. Additionally, in this role, you will be responsible for managing the front office at the ARC Corporate office. This includes, but is not limited to, greeting and assisting visitors, handling incoming phone calls, sorting incoming mail/packages and answering general questions regarding the corporate office.
Key Responsibilities:
- Manages the front office at the ARC Corporate office, including greeting and assisting visitors, handling incoming phone calls, sorting incoming mail/packages, answering general questions regarding the corporate offices, etc.
- Working knowledge of the regular policies and practices utilized in both residential and outpatient facilities as well as other functions and programs operated by ARC.
- Working knowledge of common computer programs such as email, online calendars, Google Drive, Microsoft Office, etc.
- Must be a self-starter that is task-orientated, organized, and punctual.
- Maintain excellent phone etiquette
- Responsible for entering instructions needed for scheduling within the electronic medical records database
- Take or respond to telephone calls promptly to establish or confirm appointments
- Responsible for the scheduling of patient appointments for consultations, evaluations, and treatments; follow-up or re-evaluation
- Maintain precise records of Medical Services provided via Telehealth.
- Organize the day-to-day schedules
- Utilize the Electronic Medical Records to generate reports related to the Productivity of providers
- Organize productivity to maximize medical services
- Provide support in maintaining and updating client medical records
- Responsible for entering data into various electronic systems, as well as maintaining the integrity and accuracy of the data
The above is intended to be a general outline of job duties and not a complete list.
Key Experience and Education Needed:
- High School Diploma or equivalent.
- Proficiency with EHR, Microsoft Office, and speech recognition software
- Previous experience in a hospital or other healthcare setting
- Excellent written and verbal communication skills
- Strong critical thinking skills
ARC full-time employees enjoy very attractive benefits packages for employees and their families to include health, dental, vision, life insurance, a wide array of ancillary insurance products for life's needs, 401(k) plan with company matching and to ensure the work-life balance - generous paid vacation, sick, holiday and maternity/paternity leave policies.
Come join ARC and transform lives anchored in strong family relationships, social responsibility and meaningful career paths by empowering our nationally recognized crisis to career model.
Addiction Recovery Care, LLC and its affiliated entities are an equal opportunity employer.
ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
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