Description:
We are looking for dynamic Medical Receptionist/Wellness Coordinators to staff our Redondo Beach and Pacific Palisades clinic locations. The Wellness Coordinator/Medical Receptionist is responsible for assisting the clinic team on providing care to our customers in a fast-paced environment. The Wellness Coordinator will assist the Nurse with all duties while enhancing the customer experience at Hydration Room.
We are hiring for a part time Wellness Coordinator/Medical Receptionist that is able to 2-3 days a week. This position is non-exempt position and reports to the District Clinic Manager and Director of Operations at the Hydration Room.
Candidate must be available to work Wednesdays, and Saturday/Sunday.
Our clinic hours range from Monday through Friday from 9:30 am to 6:30 pm, to Saturdays and Sundays from 9am to 5pm.
Hydration Room offers a competitive hourly wage, an average of $2-$4 an hour on average in TIPS and IV perks program. Duties/Responsibilities:
- Perform basic administrative, clerical, and technical supportive services to coordinate patient care.
- Works with RN to maintain clinic and nursing supplies inventory by checking stock to determine inventory level; anticipating needed supplies; verifying receipt of supplies.
- Keeps the clinic in compliance with Hydration Room inspections before and after each shift.
- Maintains a safe, secure, and clean environment for customers by following protocols for cleanliness in the clinic.
- Responsible for logging in to tip system to ensure all staff is accurately clocked in-n-out for each shift.
- Assist customers with point-of-sale system at the beginning and end of services, which includes overseeing cash shift procedures.
- Retrieve phone messages, return phone calls, and chart documentation in a timely manner as needed.
- New Pt call backs. If question they will get nurse or have nurse call back pt. Chart call back done
- Stocking IV cart and the hard stock in nurse room. Notify nurse of any shortages in supplies.
- Perform other duties as may be assigned by the clinic team, RN, or physician.
- Acts as a liaison between management and clinic staff to ensure updates on promotions, current protocols are implemented correctly.
- Performs other related duties as required or assigned by the management staff
Requirements:
Required Skills/Abilities:
- Solid understanding of current medical practices and principles
- Ability to quickly comprehend and take direction from Registered Nurse
- Active listening and strong communication
- Self-confidence
- Excellent organizational skills and attention to detail.
- Expert in customer interaction and retention
Education and Experience:
- High school diploma or equivalent required.
- Medical Assistant Certification preferred but not required.
- Prior Medical Assistant experience preferred.
- Previous Customer Service experience preferred.
Physical Requirements:
- Prolonged periods sitting at a desk and working on a computer.
- Prolonged periods of standing.
- Must be able to traverse the entire facility.
- Must be able to lift up to 15 pounds at times.
Compensation details: 22-26 Hourly Wage
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