Coordinator of Quantitative Academic Support

Coordinator of Quantitative Academic Support Office of the Provost SUPERVISION RECEIVED: Director of Center for Learning Resources SUPERVISION EXERCISED: Undergraduate and Graduate Student Workers Who We Are: The University of New Haven, founded on the Yale campus in 1920, is a private, coeducational university situated on the coast of southern New England. Its a diverse and vibrant community of more than 8,800 students with campuses around the country and around the world. Within its five colleges, students immerse themselves in a transformative, career-focused education across the liberal arts and sciences, fine arts, business, engineering, public safety and public service. More than 100 academic programs are offered, all grounded in a long-standing commitment to collaborative, interdisciplinary, project-based learning. The Coordinator of Quantitative Academic Support will manage and coordinate academic assistance programs to provide effective learning support for students in quantitative discipline with the Center for Learning Resources (CLR). This includes overseeing tutoring programs, study sessions, and other resources aimed at enhancing the overall educational experience for graduate and undergraduate students. This position will also focus on processing efficient utilization data to assess the impact and effectiveness of student support services provided by the CLR. You Will: Oversee statistical and analytical tutors, and working one-on-one with graduate students on long-term statistical and data-driven projects Provide tutoring and workshops in R, C/C , Python, Excel, PowerBI, Tableau, and other statistical and computer-based skills Facilitate workshops through Center for Learning Resources, Center for Teaching Excellence and/or the Center for Student Success on best practices in quantitative learning Coordinate with the Provost's Office to identify additional areas of need In collaboration with other CLR employees, coordinated learning assistants in quantitative courses where appropriate In collaboration with other CLR employees, help manage Navigate student messaging and tracking In collaboration with other CLR employees, process utilization data to provide recommendations on future course support and staffing, and assess the effectiveness of implemented support services Performs miscellaneous job-related duties as assigned. And In collaboration in other CLR employees, provide general oversight to all tutors during open hours Assist in maintain the facility, including submitting facilities and IT reports as needed and monitoring their completion Help prepare for and staff tabling events, summer programs, and represent the CLR during accepted student days, open houses, convocations, and campus tours Attend all staff meetings and assist in presentation of material to staff and students You Have: Master's degree in a STEM or other quantitative field preferred; Bachelor's qith significant work experience required Demonstrated relevant experience in higher education and/or academic support Demonstrated ability to develop and maintain good working relationships with faculty Demonstrated ability with database software, intermediate data analysis, visual representation of data and knowledge of statistical software Demonstrated ability with R, C/C , Python, Excel, PowerBI, Tableau; Demonstrated strong organizational, writing and interpersonal communication skills Ability to learn and use new technology Ability to work flexible hours Ability to work independently Demonstrated sensitivity to and respect for diverse populations Whats In It For You: Health & Welfare Programs: Employees and their eligible family members, including spouses and dependent are eligible for Medical, Dental, Vision and Life Programs. Wellness & Fitness: On-campus Recreation and Fitness Center for employees and families; Employee Assistant Program Commitment to Educational Excellence: Tuition assistance for employees and eligible dependents; Tuition exchange opportunities Employee Discounts on products, services and educational opportunities Work/Life Benefits: Generous paid time off programs; progressive paid holiday schedule (including holiday break between Christmas and New Years); 4 weeks of parental paid leave; flexible work schedules including summer hours where applicable