Confirmation Specialist

One Goal, One Passion - Growth is Everything at Window Nation

Recruiting the best talent is one of Window Nation's main goals. With growth always being our number one priority, we're committed to finding and keeping the best employees possible. We want you to be your authentic self, we want you to love what you do, we want you to grow with us. Grow professionally and grow personally. We know that we all grow together at Window Nation, and we are proud of that. One Goal, One Passion - Growth is Everything at Window Nation.

The Confirmation Specialist reports to our Confirmations Team Lead and is responsible forproviding quality and efficient customer service to our customers. The Confirmation Specialist will ensure accuracy of prospective customer information, appointment details and market availability. This position will be based in Fulton, MD.
Core Responsibilities
Ensure accuracy of data entry and lead eligibility compared to market requirements
Confirm details of set appointments with prospective customers
Support the Sales team by communicating with customers should appointment changes arise
Serve as a point of contact for Sales management to swiftly answer and resolve questions and issues related to appointments, Sales team schedules and/or lead requirements
Basic Qualifications
High School Diploma, GED or equivalent
1+ years of experience of Marketing Call Center experience

Preferred Qualifications
Proficiency in Microsoft Office
Proven ability to be successful in a fast paced, dynamic environment
Proven ability to make sound judgments independently
Availability between 8:00 AM and 8:30 PM and on weekends
Window Nation cultivates a culture of inclusion that respects our employees' individual strengths, views, and experiences. We believe our differences make us a better team - one that makes good decisions, drives innovation, and delivers better business results.

All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law.