Required Skills:
At least 2 years experience working within a Data Center or a NOC in a technician or Computer Operator role
Thorough working knowledge of Mainframe MVS, COS, JES2, TSO/ISPF, TMS, and JCL.
Thorough working knowledge of an automated scheduling package, such as Automic/One Automation
Proven leadership ability in providing direction and training to other technicians.
Excellent written and verbal communication skills, and the ability to apply both daily in interacting with vendors, clients, management, support staff, DCO staff, and in presenting shift turnovers
Good working knowledge of Windows and PC file structure.
Superior organizational skills, and the ability to manage multiple concurrent tasks with accuracy
Superior problem determination and problem-solving skills.
Strong attention to detail in the midst of a busy, multi-tasking environment
Ability to work weekends as part of normal 24/7 and 12 hour shift operation schedule, occasional holidays and overtime as required
Experience working with a network monitoring tool
Strong understanding of principles, practices, and administration of technical data center related issues
Experience using an enterprise ticketing system such as ServiceNow
Commitment to customer service excellence and teamwork
Self-motivated, willing to jump in and take initiative when problems or issues arise without being prompted.
Excellent communication and listening skills
Time management skills
Strong attention to detail
Must be reliable
Desired Skills:
Bachelor's degree in Computer Technology, Engineering Technology, or related technical field preferred
AS400 experience is a huge plus
Experience working in a highly secure/regulated environment is highly beneficial
Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.
If you would like to complete our voluntary self-identification form, please or copy and paste the following link into an open window in your browser: ;/p>
Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.
Company Profile:
Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs.
Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles.
Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting .
We look forward to working with you.
Beacon Hill. Employing the Future (TM)