Responsibilities & Qualifications of The Complex Director of Sales & Marketing for both the Faro Blanco Resort & Yacht Club, A Curio by Hilton and the Courtyard by Marriott Faro Blanco Resort:
- Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations.
- Focus on achievement of hotel financial goals / budget targets.
- Ensures compliance with and completion of all daily operational procedures by the Sales departments.
- Maintain complete knowledge of and comply with all Shaner Hotels, franchise, and hotel/departmental policies and procedures, ensuring that Sales team is informed as well.
- Be knowledgeable and understanding of current customers and accounts, particularly those corporations, agencies, associations, tour operations, sports teams, and other groups or organizations who purchase hotel services.
- Determine and implement what additional business or market segments the hotel should pursue.
- Establish special packages or programs to boost occupancy during slow periods, and creating advertising through newspaper, direct mail, billboards, etc. in support of these programs.
- Attend trade shows, chamber of commerce or civic events, and other local organizations in support of hotel sales.
- Ensures communication with General Managers, all other Department Managers, and staff.
- Manages all aspects of employee performance to ensure productivity and a quality work environment.
- Maintains Sales Departments' annual budget.
- Other duties as assigned.
Responsibilities The Complex Director of Sales & Marketing will be responsible for strategically soliciting and developing new accounts and successfully promoting for both properties. The Complex Director of Sales & Marketing is responsible for generating top line revenue and the management of all aspects of both properties Sales Departments.
Qualifications - Minimum 5 years progressive experience in sales, preferably in the hospitality industry.
- Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
- High school graduate or equivalent; college degree in hospitality management or business preferred.
- Bilingual English/Spanish a plus.
- Familiarity with the local economy and market conditions.
- Working knowledge of hotel operations.
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to write routine reports and correspondence.
- Ability to speak effectively before groups of customers or employees of organization.
- Ability to prepare budgets and ensure cost controls.
- Familiarity with Sales and Marketing tools.
- Ability to read and interpret documents, such as B.E.O.'s, safety rules, procedure manuals.
- Knowledge of organizing set up requirements from information on B.E.O.'s.
- Knowledge of local activities and attractions appropriate for clientele.
Shaner Hotel Group
Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, .