Community Relations Counselor

Job Description

Meet all expectations of meaningful contacts, leases and occupancy.

Respond and follow-up with all walk-ins, phone-ins, mail-ins timely and appropriately.

Secure the required number of budgeted move ins and achieve net gains each month.

Develop and maintain a good working relationship with residents, families, and professional providers of care.

Participate in the community outreach program to generate the necessary number of referrals to reach sales goals.

Report all sales activity to supervisor daily.

Assure every alternative is considered before closing a lead.

Treat each inquiry with value.

Maintain confidentiality of all pertinent information.