Community Manager

Job Description

About the Community Manager role:

The Community Manager will have a proven track record of successfully managing multifamily properties, including HUD properties, utilizing superior communication skills and a positive attitude. Community Managers directly supervise the property's on-site staff to ensure implementation of all corporate policies and procedures.

Reporting: Prepare accurate and timely reports (weekly, monthly, quarterly, annually and ad hoc) detailing cash flow, budget variances, market studies, and business strategies.

Budget and Expense and Program Goals: Assist in developing annual budgets, and executing on same, including managing expenses and achieving company goals, including revenue, occupancy, social programs, and other aspects of the Foundation's mission.

Capital Improvements: Work with the Regional Manager and corporate team to review and inspect all capital replacement plans; ensure all are within the scope of the approved budget.

Market Research: Maintain detailed knowledge of the local market and competition, and develop tailored marketing plans and strategies.

Vendor Management: Solicit bids and negotiate with vendors.

Tenant Relations: Lead the on-site team in excellent customer service.

Resident Services: Review and monitor the monthly schedule of resident services activities are taking place and supporting of the AHF mission.

Routine Legal Matters: Lead on-site staff in evictions and other routine legal matters.

Fair Housing and Legal Compliance: Remain abreast of federal and state legal developments as they pertain to our business, including Fair Housing, EEO, OSHA, and ADA, and assist in assuring compliance.

Process Improvement: Assist in ongoing process improvement, including revisions of policies and procedures.

Employee Reviews and Compensation: Review performance and recommend (or approve as appropriate) employee compensation decisions.

Site Inspections: Personally inspect the property on a regular basis (both scheduled and unscheduled visits), assuring the marketability of the community, both interior and exterior