Job Title: Commercial Operations Director Department: Operations Reports to: CEO
About TSI: Temperature Systems Inc. (TSI) is a 2024 Top Workplace Winner and employee-owned HVAC distributor. If you are a person who is willing to ask questions, looks for ways to improve processes, seeks out and cultivates positive and professional relationships with internal and external people, likes to have some fun, and can hold yourself accountable, you will fit well with our company culture.
What Does TSI Offer:
- 100% Employee-owned with Employee Stock Ownership Program (ESOP)
- Growth and leadership opportunities with a responsive and family-like culture
- Advance your career through our tuition reimbursement program
- Great company culture and employee events. Past experiences have included things like baseball games, chili cookoffs, ESOP bean bag competitions and more.
- Paid vacations and holidays
- Competitive Pay & Benefits including medical, vision, dental, HSA, and Disability/Life
- Hybrid work schedule possibilities with successful performance
TSI 's service area covers northern Illinois, eastern Iowa, and the U.P. of Michigan with distribution centers based in Madison and Green Bay.
Job Summary:
Reporting directly to the CEO/President, ensures efficient, effective, and productive operations of the purchasing, inventory management, warehouse, logistics, service, warranty administration, and dealer training. Principal contact for Union obligations for Green Bay warehouse workers and truck drivers.
Duties/Responsibilities:
- 5-7 years leading supply chain management, distribution, transportation, logistics, customer service and/or retail operations.
- Ability to contribute to a senior leadership team-working through cross-functional issues, providing thought leadership on company strategy, demonstrating core values,
- Experience leading a multi-location operations team with union and non-union team members,
- Familiarity with warehouse management systems, ERP systems and inventory management excellence,
- Prior responsibility for P&L, budgeting, and proven ability to identify and eliminate waste and inefficiencies,
- Ability to develop mid-level managers and provide training, development and performance evaluations,
- High degree of cooperation and collaboration with the rest of the TSI organization,
- Responsible for purchasing and maintaining all warehouse equipment and vehicles including licensing, registration, accident reporting, and drug testing to ensure compliance with all applicable local, state and federal requirements,
- Direct technical services advisors to provide a high level of customer service and quality technical training,
- Promotes a flexible, cooperative, positive, team oriented attitude with and between departments and end users,
- Ensures timely, accurate, proper records, files, data bases, etc.
- Fosters a healthy and collaborative relationship with the Union members in Green Bay,
- Represent company in grievance meetings, contract negotiations and other labor relations activities.
Education and Experience:
- A minimum of five years of progressive experience in supply chain management or equivalent combination of education and experience required. Bachelors or Master's degree in Business, Management, or Business Operations preferred.
- Six Sigma training preferred.
- Excellent written and verbal communication skills, including the ability to present strategy and results to staff and maintain a professional business image and relationships.
- Collaborative self-starter with a results oriented and metric driven performance.
- Excellent organizational skills with ability to coordinate and prioritize multiple projects.
- Able to travel to all locations on a regular basis.
Nuts and Bolts of TSI:
We were founded in 1947 and are now one of the largest HVAC distributors in Wisconsin. From our distribution centers we provide delivery of product and supplies, along with providing an array of other services including training, business consulting, system design, and technical support, all for our HVAC dealers. Our greatest asset is our family of well-trained and talented employees who are also owners of the company through an ESOP: an Employee Stock Ownership Program. Around 100 employees in Green Bay and Madison locations represent hundreds of years of experience in the HVAC industry.
We are a 100% Employee-Owned Company. Through the ESOP process, every employee has indirect ownership at Temperature Systems. Employee ownership isn't just a title, it's a mindset and a desire to provide the highest level of customer satisfaction possible. We do our best to meet our customers' needs quickly and accurately the first time.