Collections Representative

Description: Monday-Friday (with 1 rotating weekend shift once a year) -Shift start time can be flexible between 7:30am-8:30am with 1 day a week needing to be an 11am-8pm EST. -This position is working within the Bad Debt Department -Will handle a mix of inbound and outbound calls pertaining to patients who have fallen behind on their medical bills for various hospital systems -Most of the delinquent accounts are 120 days or more past due -Call to inform patients that they have fallen behind on payments and work to get them paid off or on a plan -Follow up on calls from patients who are calling in to pay off their debt -Document all plans and interactions in the system -This call center uses an automatic dialer system to route and place calls to the next open agent Skills: Customer service, Call center, Collection, Health care Top Skills Details: Customer service,Call center Additional Skills & Qualifications: Must Have: -2 years of call center experience at the same company in one of their 2 most recent roles Bonus to Have: -Healthcare or insurance call center experience -Prior collections experience Experience Level: Intermediate Level About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.