Coffee Specialist

You will make the difference between selling coffee and experiencing Nespresso.

This is a permanent opportunity. We do not currently have any seasonal openings available

Do you have a passion for coffee and a knack for exceptional customer service? Join our team as Coffee Specialist/Sales Associate. As the welcoming face of our retail boutique, you will guide and assist our customers, providing a highly engaging experience that goes beyond selling coffee. Your knowledge will help customers discover their perfect coffee match and create unforgettable moments with Nespresso.

WHAT'S IN IT FOR YOU:

•Competitive pay - Plus quarterly bonus's for achieving team sales and service goals.

•Coffee expertise - You will learn all about coffee and become a coffee expert.

•Caring Culture - Nespresso is known for a culture that inspires you to be, feel and do your best ultimately caring for our people. Join a supportive and collaborative team environment. Enjoy participating in one of many employee led DE&I Resource Groups. Working with us is like a fresh cup of coffee - warm, welcoming, and revitalizing.

•Growth and Development - At Nespresso, you have an opportunity to build a career that aligns with who you are. You will be supported in personal development and empowered to take ownership of your career journey.

•Purposeful work - As a B Corp we view coffee as a force for good. Enjoy work that is making a positive impact for humans and our planet.

WHAT WE OFFER:

Nespresso offers retail employees performance-based incentives and a total rewards package, which includes a FREE Nespresso machine and coffee product allowance, a 401k with company match, educational reimbursement, health and mental wellness programs, DE&I resource groups, commuter benefits, pet adoption reimbursement, employee recognition program and discounts at over 2,000 companies and much more. (Incentives and/or benefit packages may vary depending on the position.)

WHAT YOU'LL BE DOING:

•Brand Advocate: You share our mission and values in sustainability and recycling, contributing to positive change through the power of coffee.

•Customer Obsessed: You have a heart for hospitality and working with people.

•Greet and Engage: You create a memorable experience for customers, making them feel valued and eager to return.

•Listen and Learn: You understand the customer's needs and recommend personalized coffee and machine solutions.

•Product Knowledge and Promotions: You offer complimentary coffee tastings and showcase your coffee and product knowledge to build our customer base and sales.

•Team Collaboration and Respect: You proactively support and collaborate with team members to create a cohesive and successful work environment.

•Operations and Safety: You will take part in maintaining our elegant boutique environment, assisting with shipments, arranging eye-catching displays, keeping the coffee wall stocked and ensuring cleanliness.

•Training and Learning: You will undergo a training period that sets you up for success well beyond your first day.

WHAT YOU BRING:

•You are inherently a people person and thrive in a customer service environment.

•You enjoy working in a fast-paced environment, thinking on your feet and adaptable to change.

•You are punctual and available to work open and closing shifts, weekends, and holidays.

•You have patience for day-to-day challenges and are resourceful in troubleshooting on the spot.

Job Type: Part-time

Pay: $18.00 per hour

Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Flexible schedule
Health insurance
Paid time off
Vision insurance

Ability to Relocate:
Skokie, IL 60077: Relocate before starting work (Required)

Work Location: In person