Cloud Operations Manager
Duration: 4-month Contract-to-Hire
Worksite Locations: Shakopee, MN; Denver, CO; or Dallas, TX
Hybrid onsite 2 days/week
Pay: Open to market rates
Dahl Consulting is partnering with a leading digital security company for a Cloud Operations Manager contract-to-hire position.
Responsibilities:
- Develop and enforce policies, standards, and templates for Cloud/SaaS services based on best practices, corporate policies, and regulatory requirements.
- Ensure adherence to operational processes and mitigate risks associated with non-compliance.
- Conduct regular audits to ensure ongoing compliance and identify areas for improvement.
- Provide training on compliance matters to staff.
- Establish protocols for incident response, root cause investigations, and remediation.
- Ensure services align with best practices for monitoring, alerting, and uptime, and transparently report SLA/OLA metrics.
Qualifications:
- 10+ years of experience with multi-tier applications based on micro-service architecture.
- Technical knowledge of cloud services for public-facing, multi-tiered applications
- Experience mapping operational processes and standards for cloud services
- Expertise in operational processes, automation, and SRE for mission-critical cloud and hybrid applications.
- Strong skills in process engineering, documentation, and operational risk management.
- Proven ability to mentor and influence professional colleagues and leaders.