Cloud Monitoring Tools Engineer

Cloud Monitoring Tools Engineer - Remote - S Secret Clearance required, Top Secret preferred Travel to customer sites up to 25%, however travel could exceed based on the needs of the business. Summary Designs, develops, troubleshoots and debugs software programs for software enhancements and new products. Develops software including operating systems, compilers, routers, networks, utilities, databases and Internet-related tools. Determines hardware compatibility and/or influences hardware design. Responsibilities: Develops organization-wide architectures and methodologies for software systems design and development across multiple platforms and organizations within the Global Business Unit. Identifies and evaluates new technologies, innovations, and outsourced development partner relationships for alignment with technology roadmap and business value; creates plans for integration and update into architecture. Reviews and evaluates designs and project activities for compliance with development guidelines and standards; provides tangible feedback to improve product quality and mitigate failure risk. Leverages recognized domain expertise, business acumen, and experience to influence decisions of executive business leadership, outsourced development partners, and industry standards groups. Provides guidance and mentoring to less- experienced staff members to set an example of software systems design and development innovation and excellence Ensures the successful installation, integration, and deployment of application and infrastructure monitoring tools and solutions in various production and non-production environments Install application and infrastructure monitoring tools working with the infrastructure teams, and report application metrics with the ultimate goal of preventing problems and improving IT effectiveness Analyze reported incidents and problems for applications and infrastructure components, assessing patterns, making recommendations and implementing monitoring solutions. Prepares and maintains technical documentation to assist with operation, maintenance, and development of the monitoring Creates and executes application and system test procedures after tools implementation Identifies critical business transactions and implement tools to managing alert and response Identifies opportunities for streamlining processes through automation Works with the primary support team to provide industry leading service and support Lead implementation of tools and monitoring with Outsourcing providers Work with engineering team to support proactive capability development for self-healing cloud products Manage and ensure Security remediation Implementation for all findings Service maintenance employing ITIL principles Lead problem Management and resolution Provide Instrumentation for proactive diagnostic insight into health of applications and infrastructure subsystems Create systems for error handling, and logging End-to-end ownership of managing the tools application and ensuring that on-time updates & upgrades are completed. Knowledge and Skills: Experience designing and developing software systems design tools and languages. Excellent analytical and problem-solving skills. Experience in overall architecture of software systems for products and solutions. Designing and integrating software systems running on multiple platform types into overall architecture. Evaluating and selecting forms and processes for software systems testing and methodology, including writing and execution of test plans, debugging, and testing scripts and tools. History of innovation with multiple patents or deployed solutions in the field of software design. Excellent written and verbal communication skills; mastery in English and local language. Ability to effectively communicate product architectures, design proposals and negotiate options at business unit and executive levels. Experience in design & implementation Monitoring Applications (vReailize/Aria Suite, SolarWinds, Splunk, ELK APM, OpsRamp, HPE OneView, etc.) Knowledge on Application Performance, Synthetic, Real User Monitoring & Log Analytics using tools Must possess knowledge of various cloud automation packages (Morpheus, Ansible/Ansible Tower, vRA/vRO) Experience with enterprise storage, network, and computing platforms (implementation, monitoring, and design) Must have thorough knowledge on all operating systems and platforms (Various Applications, Middleware, Network, Windows/Unix servers, Virtualization, Containers, Cloud Services, Database, etc) Knowledge of SQL query language, API, script languages (Powershell, JavaScript, MariaDB/MySQL, Postgres, python, shell script, yaml/json/xml, other's) Experience interacting with REST/SOAP APIs of various products Solid understanding of Enterprise IAM and User Management Good analytical, conceptual, and problem-solving abilities Education and Experience Required: Bachelor's or Master's degree, Computer Science, Information Systems, or equivalent work experience A minimum of 3 to 5 years' experience required Employment Pre-requisites The following requirements must be met to be eligible for this position: Successful completion of a background investigation, and drug urinalysis. SOC, a Day & Zimmermann company, is an Equal Opportunity Employer, EOE AA M/F/Vet/Disability.