Clinical Systems Specialist 2

Nuvance Health is a network of convenient hospital and outpatient locations - Danbury Hospital, New Milford Hospital, Norwalk Hospital, and Sharon Hospital in Connecticut and Northern Dutchess Hospital, Putnam Hospital Center, and Vassar Brothers Medical Center in New York - plus multiple primary and specialty care physician practice locations including The Heart Center and non-acute care affiliates. Summary: Develop, integrate, and support systems, applications, and interfaces. Work with and assist others on application of system integration principles to support business goals for lab workflow. Responsibilities: Achieve system integration through performance of assignments, correcting system, application and interface problems. Ensure application of integration quality standards across assigned projects. Create and maintain project plans. Integrate systems through analysis, design, code, test, documentation and implementation of applications and interfaces. Create and maintain technical specifications and test plans. Provide estimates and make recommendations. Customize, adapt, and verify software. Automate processes associated with production applications and environments and assist others. Support application-system production environments. Prepare reports for Technology Center evaluation of system integration quality indicators in assigned area. Support IT knowledge management through documenting, maintaining & improving system integration standards, processes and practices. Assist others. May guide and mentor Clinical Business Systems Specialist - Level 1. Contribute to performance improvement programs to enhance and sustain system, application, and interface reliability, availability, stability, and integrity in support of overall departmental performance improvement goals. Support and maintenance. Troubleshoot and correct problems. Perform root cause analysis. Assist others to resolve system, application and interface problems. Seek technical assistance, when necessary. Support team efforts. Assist with application of system integration techniques and strategies. Achieve system, application & interface reliability, availability, stability & integrity goals. Meet established milestones and schedules. Maintain and enhance professional and technical knowledge and expertise in relevant technologies and strategies through learning events such as attendance at formal training programs, industry seminars, and self-education. Partner with other departments to ensure delivery of applications aligned to the business and IT strategy as well as the support of applications. Elicit requirements using interviews, document analysis, shadowing, site visits, and workflow analysis. Manage projects end-to-end; ensure coverage of all facets of testing and a successful end-user experience. 24/7 support through investigation & analysis of problems using documentation, manuals, debugging tools & logic to resolve problems, prevent recurrence & ensure continuity. Remote calls for off-shift, weekends & holidays, as assigned. REQUIREMENTS: Bachelor's degree and three years job-related experience with hospital/healthcare systems and programs Experience with Integrating, building, and supporting enterprise-wide systems, applications, and interfaces Lab workflow & terminology experience Experience working successfully with and assisting others on application of system integration principles to support business goals CERNER experience, preferred; other lab system knowledge accepted Location: REMOTE-CT-KRN-CORPHQ, Reports to The Summit, 100 Reserve Rd., Danbury, CT/Full-time Remote All States Except CA Work Type: Full-Time Standard Hours: 40.00 FTE: 1.0 Work Schedule: Day 8 Work Shift: M-F, 8AM-4:30PM EST Org Unit: 1792 Department: IT Clinical Informatics Exempt: Yes Grade: S10 Salary Range: $31.26/Hr. = $67K/Yr. - $58.05/ Hr. = 114K/Yr. /DOE Working Conditions: Some manual skills/motor coordination & finger dexterity Some occupational risk Medium to heavy effort, may exert up to 35 lbs. force Some exposure to dirt, odors, noise, human waste, etc. EOE including disability/veterans We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete this form or to participate in an interview, please contact Human Resources at (for reasonable accommodation requests only). Please provide all information requested to assure that you are considered for current or future opportunities.