Clinical Surgery Coordinator

SUMMARY: We are currently seeking a Clinical Surgery Coordinator to join our CSC GI and Liver Clinic team. This full-time role will primarily work on-site (SHIFT: Days). Purpose of this position: Responsible for organizing and communicating all aspects of a patients' surgical procedure RESPONSIBILITIES: Coordinates surgical procedures for patients with appropriate provider, time, and location Coordinates and schedules pre and post op appointments for patients per procedural guidelines Ensures and coordinates necessary tests and imaging are completed and obtained both pre-procedure and post-procedure Confirms with vendors that all necessary equipment for procedures is available and onsite Documents and ensures the clinical notes and surgical instructions are entered into Epic Verifies accurate insurance information and partners with the prior-authorization team to determine if prior-authorization requirements Communicates prior-authorization process, requirements, and timeline to patients if applicable Gathers medical records, CPT Codes, Imaging, and supporting documents required for the prior-authorization process Obtains and scans surgical consent forms Has an extensive knowledge of procedural guidelines for the surgical practice supported Frequent communication with surgeons and OR scheduling team to effectively coordinate patient care Provides accurate, detailed, and timely information to patients regarding test preparations, surgery date, arrival time, and any other directional information needed Responds to patient questions appropriately and timely Ensures patients have proper medical clearance and pre-surgical testing as needed Completes pre-procedure phone calls and confirms appointment times with patients Performs all aspects of patient care in an environment that promotes patient safety Assists other members of the department as needed Collects pre-payments for surgical procedures if applicable Coordinates patient transportation if needed Discharge care coordination if needed Other administrative and clerical duties as assigned QUALIFICATIONS: / Minimum Qualifications: / High school diploma or equivalent Three (3) years of clerical experience in a clinical or surgical practice -OR- An approved equivalent combination of education and experience / Knowledge/ Skills/ Abilities: / Strong computer skills. Familiar with Excel, Word Strong organizational and customer service skills Must be highly skilled in verbal communication, problem solving, prioritization, and organization Knowledge of HIPAA/Confidentiality Basic health insurance knowledge Basic knowledge of CPT/DX codes Medical Terminology Title: Clinical Surgery Coordinator, CSC GI and Liver Clinic Location: MN-Minneapolis-Downtown Campus Requisition ID: 240943