Clinical Supervisor for busy Dermatology Group

Water's Edge Dermatology, an AQUA Dermatology portfolio practice, is Florida's largest and most comprehensive full-service skin care provider in the Southeast, offering medical, surgical, and cosmetic dermatology, plastic surgery, vein care and radiation oncology. We have an immediate need for an experienced Clinical Supervisor looking for a career in Dermatology, working with amazing Providers, Patients, and Team Members. Summary/Objective Clinical Supervisors provide direct oversight to the dermatology nursing team at their assigned location. Responsibilities include management of workflow, compliance with all regulatory standards, and company policy, and procedures. This position is a point person for concerns relating to the day-to-day operations of the clinical side of the practice. They work collaboratively with Providers, Medical Assistants, Front Desk staff, Office Managers, and patients. Essential Functions Adheres to the Water's Edge Mission Statement, Credo, and Service Goals and Values providing exceptional customer service at all times. Manages assigned staffing to fulfill provider and patient needs serving as the liaison between clinical staff and providers. Monitors patient flow in real-time to ensure the lowest possible wait times. Orders and maintains clinical supplies. Evaluates performance of staff members, including coaching and performance management processes. Encourages and supports process improvements that promote fiscal responsibility and improved patient care. Assumes responsibility for patient flow processes. Strategizes to improve efficiency and eliminate barriers that impact patient care. Troubleshoots patient and staff issues. Is responsible for patient satisfaction and complaint resolution. Performs Clinical Assistant tasks as needed to ensure excellent patient care. (See Medical Assistant) Leads team of Medical Assistants to accomplish common tasks in a collegial manner. Assists in the training of new staff as needed. Implements current and updated policies and procedures with their clinical staff. Keeps logbooks up to date and serves as a representative for the company to health inspectors. Ensures the timely response to all voicemails and other triage. Performs monthly quality Assessments of the office. Ensures OSHA and Bio-waste policies are followed. Works well in a team environment to accomplish common tasks in a collegial manner. Company benefits include: Competitive pay 401(k) Dental insurance Health insurance Life insurance Vision insurance Generous paid time off Ancillary benefits Employee discounts on services and products Supervisory Responsibility This position supervises the nursing staff at their assigned location. Travel Travel between Water's Edge practice locations is expected for this position. Required Education and Experience Registered Medical Assistant Certificate 1-2 years clinical office management experience Additional Eligibility Qualifications Must be able to work well independently but ask for help when needed Must have an understanding of dermatology office protocol and procedures Must have the ability to use applicable technology and systems Must have the ability to effectively lead a team of Medical Assistants Other Duties As Assigned This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for their job. Duties, responsibilities, and activities may change at any time with or without notice. Founded in 1998, AQUA Dermatology is the Southeast's premier dermatology practice with over 86 locations throughout Florida and Georgia. Our established practices and experienced physicians offer patients the most quality outcomes and an exceptional patient experience. From common rashes to skin cancer treatments, plastic surgery procedures to an array of vein treatments, no case is beyond our experience and expertise.