Come work for Marimn Health - voted one of the Best Places to Work in the Inland Northwest in 2018, 2019, 2020, 2021, 2022 AND 2023 and Modern Healthcare's Family Friendliest Employer in 2020.
Fantastic benefits, flexible schedules, paid holidays and ability to choose vacation times.
Your employer paid benefits include:
- Medical, Dental, Prescription, and Vision for employee and all legal dependents.
- 401(k) plan with 5% employer match after 1 year of employment.
- Employer paid life insurance.
- Short and long term disability.
- Generous PTO with the ability to earn additional personal days.
Please note that this position is in Plummer, ID. Carpool opportunities are available.
QUALIFICATIONS:
High school diploma or GED required. Associate degree preferred. A minimum of one year experience in an Administrative Assistant or administrative support position is required. A formal program leading to secretarial certificate/degree or equivalent can be substituted for the experience requirement. Microsoft Office (Word, Excel, PowerPoint, etc.) experience required. Experience working in the Clinical Services setting preferred. E-mail and Internet experience a plus. Must have attention to detail manner, able to meet deadlines, and good work attendance.
ADA ESSENTIAL FUNCTIONS:
- Hearing: within normal limits with or without use of corrective hearing devices.
- Vision: adequate to read 12-point type with or without use of corrective lenses.
- Must be able to verbally interact with staff, clients and public.
- Manual dexterity of hands/fingers for writing, computer input.
- Able to lift up to 20 lbs.
- Standing 25 to 50% of the day.
- Walking 25% of the day.
- Pushing up to 25 lbs.
- Pulling up to 25 lbs.
RESPONSIBILITIES:
- Maintains a positive peer relationship and performs as a team player.
- Plans and prioritizes to maintain a time and attendance record which complies with Marimn Health policy.
- Provides excellent internal and external customer service assistance, providing knowledgeable and appropriate information to customers.
- Works independently in a very detail oriented manner and meets deadlines.
- Completes tasks without having to be asked. Is a self-starter and stays busy and asks for additional work if all tasks have been completed.
- Employee reports to work in a timely manner.
- Employee utilizes breaks and meal periods to care for personal business outside of the work area.
- Employee completes work assignments in a timely manner and appropriately exits the work area in a timely manner.
- Employee appropriately utilizes Time and Attendance for clocking in and out and schedules absences in advance when possible.
- Employee is available for scheduled work shifts regularly and communicates absence to supervisor in a timely manner if unavailable.
- Performs other duties as assigned.
- Provides administrative assistance to the Medical/Clinical Operations Director and staff of the Clinical Services Department, to include copying, faxing, scanning and emailing of essential program forms and correspondence.
- Schedules appointments, confirms appointments by telephone.
- Checks Mail Room daily for Clinical Services and distributes to appropriate department
- Tracks staff appreciation days and employee birthdays for clinical services
- Assists Clinical Support Coordinator with travel arrangements, purchase orders and travel expense claims as needed by staff.
- Assists Clinical Support Coordinator with entering reimbursements, CME, and other purchases using Workflow for Clinical Service Departments.
- Files MH documentation electronically using NextGen Document Management.
- Answers and appropriately directs incoming phone calls for the clinical services departments.
- Provides correct forms to clients depending on their specific needs. Assists clients with completing intake forms.
- Assist with messaging for campaigns, patient scheduling, provider outs, etc.
- Routes incoming client forms to proper provider/staff member.
- Communicates with clients regarding procedures for intake process and when clients can expect to be contacted by provider/staff member.
- Coordinates lunch & learns for clinical staff and providers
- Creates the providers schedules following specific guidelines and requirements set by clinic management
- Coordinates with HR on student rotations with Marimn Providers
- Tracks all providers PTO, CME, T&T, 5 th days, student rotations, etc
- Ensure templates are built out at least 6 months for all clinical services
- Work closely with MA Supervisor ensuring templates are correct from a clinical standpoint
- Assists with office supply inventory and ordering of both program and office supplies as needed.
- Willingness to assist all Clinical Services staff and other departments if requested.
- Serves as primary scheduler for meetings, teleconferences and conferences.
- Communicate with Chiro/Optical on Medical Conference Room availability (print schedule weekly).
- Types minutes and distributes to all staff in a timely manner.
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