Clinical Quality Management

Charlotte, North Carolina

North Shore Surgi-Center
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JOB TITLE: CLINICAL QUAILTY MANAGEMENT (Remote)

ESSENTIAL FUNCTIONS:

Develop, implement and oversee quality improvement to ensure delivery of the highest quality patient care, optimal patient flow, provider productivity and continuity of care

SUPERVISION RECEIVED: Supervisor of Clinical Services

EDUCATION/EXPERIENCE:

  • Graduate of an accredited school of nursing
  • Current Registered Nurse License
  • Current American Heart Assn. BLS and ACLS certifications

KNOWLEDGE, SKILLS, AND ABILITIES:

  • 1. Responsible for Quality Assurance Activities at the Bureau of Public Health Clinics (BPHC):
    - Directs the development, implementation and ongoing improvement of the quality management activities related to Article 28 regulations.
    - Oversight of QA reviews at BPHC including Incentives Audit, quality of record keeping and documentation of patient care.
    - Prepares goals and objectives for the assigned quality improvement activities that are aligned with the strategic goals of the Agency and the Bureau.
    - Forms strong alliances with the Agency's Office of Clinical Quality Management and Improvement (CQMI) to ensure compliance with City, State and Federal rules and regulations.
  • Helps quality improvement (QI) manager to plan, design, implement, and maintain a comprehensive medical practice continuous quality improvement (CQI) program including utilization management and risk management. Assists in educating new staff, including physicians, about QI systems and requirements.
  • Meets with internal and external audiences to identify and problem solve QI issues.
  • Monitors medical practice efforts to ensure compliance with internal and external QI standards. Reviews medical records and other documentation to ensure quality care. Helps to prepare annual QI report
  • Supervises staff performing medical record reviews for release, and processing files at record retention:
    - Provides day to day guidance to QA/QI staff.
    - Provides written and verbal feedback to staff with plans for improvement as needed.

Date Posted: 25 May 2024
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