Client Technologies Technician

V2Soft ( ) is a global company, headquartered out of Bloomfield Hills, Michigan, with locations in Mexico, Italy, India, China, and Germany. At V2Soft, our mission is to provide high-performance technology solutions to solve real business problems. We become our customer's true partners, enabling both parties to enjoy success. We are committed to promoting diversity in the workplace and believe it has a positive effect on our company and the customers we serve.

Position General Summary:

The Technician provides 2nd tier support and configuration for packaged and custom applications with the FLVS organization. Specifically, the Technician implements and supports technology systems for business applications including Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), and Human Resource Information Systems (HRIS) in addition to other Line Of Business (LOB) applications used by the organization such as Learning Management Systems (LMS) or Student Information Management Systems (SIMS). The Technician is required to provide weekly status reports to their supervisor in the Information Technology (IT) department.

Essential Position Functions:

Provide set up and configuration of applications

Provide 2nd tier support for business applications within the enterprise

Develop recommendations for enhancing approaches for software support service

Develop and manage effective working relationships with other departments, groups and personnel with whom work must be coordinated or interfaced

Analyze performance of programs and takes action to correct deficiencies

Provide a minimum of weekly status report updates for current projects

Provide consultation for the evaluation of packaged applications

Provide the implementation, configuration and deployment of new packaged software application

Meet professional obligations through efficient work habits such as, meeting deadlines, honoring schedules, coordinating resources and meetings in an effective and timely manner, and demonstrate respect for others

All work responsibilities are subject to having performance goals and/or targets established Physical Requirements and Environmental Conditions

Location: Orlando Headquarters

Light physical activities and efforts required working in an office environment

V2Soft is an Equal Opportunity Employer ( EOE).

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