Client Services Back Office Operations Support Specialist

Fort Worth, Texas

Hired by Matrix
Job Expired - Click here to search for similar jobs
Do you want more than just another job? Are you ready to team up with an organization that values your contributions? Then Hired by Matrix is for you.

Working with some of the US' premier companies, we excel at connecting candidates with positive cultures and dynamic teams
We even go the extra mile with our signature Consultant Appreciation Program (CAP) to help them in their future job searches.

Hired by Matrix has provided talent solutions to enhance organizations' team capacities for over three decades
As a full-service search firm, we partner with companies across industries, including Financial Services, Fintech, Consumer Goods and Services, Security and Logistics, Pharmaceutical / Biotech, Technology, Automotive, Engineering, and Healthcare.

At-a-Glance:
Are you ready to build your career by joining an international automotive company? If so, our client is hiring a Client Services Back Office Operations Support Specialist.

What You'll Do:
Responsibilities can include, but are not limited to:
  • Account Reconciliation: Responsible for the timely processing of payment allocations, refunds and account terminations within the system and the subsequent account corrections, refunds and title release processes associated with the requests.
  • Accounts Payable / Citations: Responsible for the timely processing of payments for vendor invoices and lease citations, conduct appropriate research to ensure payments are cross-charged to customer accounts where applicable
    Review exception invoices routed through the exception tool to ensure optical character recognition accurately captures invoice details.
  • Terminations: Responsible for the timely processing of repossession, charge off, and other hostile terminations, including preparing the appropriate notifications to be sent in accordance with published legal guides for consumer and commercial accounts
    The processes this team completes carry legal risk if not performed timely and accurately.
  • Account Modifications: Prepare required documents for Autopay enrollment and account modifications (due date changes, extensions, deferrals, restructures, retail account reschedules, lease to retail and balloon rewrites for commercial accounts, substitutions of collateral, transfers of interest / equity, mid-term mileage requests)
    Process account modifications in accordance with documented compliance guidelines.
  • Customer Relations: Responsible for collecting / reviewing incoming customer correspondence, creating and assigning departmental cases, preparing all generated response letters for outgoing mail.
What You Bring:
  • High school diploma
    College preferred.
  • Accounting.
  • Finance.
  • 1 year job experience in accounts receivable or banking preferred.
  • Job experience and/or education in other accounting related fields is a plus.
  • Data entry skills is a plus.
    Excellent organizational and communication (verbal and written) skills.
  • Adaptable to changes and multifunctional.
  • Analytical skills.
Position Type: Contract

Get in Touch:
We want to hear from you. If you think you'd be a good match, submit your resume and reach out to Henry at 407-469-701 to learn more.

Who We Are:
Since 1986, Hired by Matrix, Inc
has improved our candidates' lives with exciting job opportunities that provide outstanding career advancement
Hired by Matrix offers our contract professionals competitive salaries, benefits after 60 days, and a 401k option with a company match after one year
Hired by Matrix is an Equal Opportunity Employer and proud to be certified as both a Woman-Owned Business Enterprise and a Woman-Owned Small Business.

Connect with us on LinkedIn today and learn more about how HbM can change your career:

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Date Posted: 07 May 2024
Job Expired - Click here to search for similar jobs