Client Onboarding Specialist Job in Rochester, NY:
Direct Hire Hybrid role
Salary Range: $50,000- $60,000 based on experience
Akkodis is seeking a Client Onboarding Specialist in Rochester, NY. This person will report to the Customer Service Manager.
Duties and Responsibilities of the Client Onboarding Specialist in Rochester, NY:
• Participates in the post sales onboarding of new clients.
• Conducts risk assessment meetings.
• Trains new clients on how to use the company web-based platform.
• Actively collaborates with internal teams on feature requests, schedules/timelines, and other various activities.
• Acts as the customer's main point of contact to ensure all of their questions/concerns are addressed.
• Establishes and maintains on-boarding timelines.
• Provides web-based training for new customers.
• Provides ongoing or recurring training for existing customers as new features are implemented.
• Analyzes, discovers, and provides feedback on customer experience and concerns which can lead to customer attrition.
Qualifications of the Client Onboarding Specialist in Rochester, NY:
• Customer service
• Time management
• Oral and written communication skills
• Professionalism
• Self-motivation
• Organizational skills
• Multi-tasking
If you are interested in this Client Onboarding Specialist job in Rochester, NY then please click APPLY NOW. For other opportunities available at Akkodis go to . If you have questions about the position, please contact Thomas McCarthy at
Equal Opportunity Employer/Veterans/Disabled
Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State or local law; and Holiday pay upon meeting eligibility criteria. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs which are direct hire to a client
Pay Details: $520,000.00 to $60,000.00 per year
Equal Opportunity Employer/Veterans/Disabled
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The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.