An entry-level Claims Customer Service position requiring a learning nature, empathy and interpersonal skills along with a strong desire to assist customers.
This position will be based out of our Davenport, IA office.
What You ll Do:
Verify that our customers have coverage
Investigate and gather information about claims by contacting all parties involved
Accurately document all decisions, correspondences, reports, and discussions
Gain experience in determining liability and setting reserves
Evaluate your investigations to make decisions about the claims
Learn about determining if subrogation exists and taking steps necessary for recovery
Resolve claims in the best interests of the insured, the claimant, and Sentry
What it Takes:
Bachelors Degree or equivalent experience
0-2 years of related work experience
Prior knowledge of underwriting systems and/or various software applications beneficial
Completed insurance courses related to property and casualty insurance, such as IIA and CPCU beneficial
Excellent verbal, written and interpersonal communication skills along with analytical and mathematical skills
What You'll Receive:
At Sentry, your total rewards go beyond competitive compensation. Below are some benefits and perks that you ll receive.
Sentry is happy to offer flexibility through a scheduled Hybrid work model. Monday and Friday work from home if you choose to, Tuesday through Thursday in office.
Generous Paid-Time Off plan for you to enjoy time out of the office.
401(K) plan with a dollar for dollar match on your first eight percent, plus immediate vesting to help strengthen your financial future.
Group Medical, Dental, Vision and Life insurance to encourage a healthy lifestyle.
Extensive Work-Life Resources to lend a helping hand.
Sentry Foundation gift matching program to encourage charitable giving.
Continue your education and career development through Sentry University (SentryU).
About Sentry:
We take great pride in making Forbes list of America s Best Midsize Employers since 2017. A lot of different factors go into that honor, many of which contribute to your job satisfaction.
Our bright future is built on a long track record of success. We got our start in 1904 and have been helping businesses succeed and protect their futures ever since. Because of the trust placed in us, we re one of the largest and financially strongest mutual insurance companies in the United States. We re rated A+ by A.M. Best, the industry's leading rating authority.
Our headquarters is in Stevens Point, Wisconsin, with offices located throughout the United States. From sales to claims, and information technology to marketing, we enjoy a rewarding and challenging work environment with opportunities for ongoing professional development and growth.
Get ready to own your future at Sentry. Opportunities await.
Talent Acquisition Specialist
Shea Supa
Equal Employment Opportunity
Sentry is an Equal Opportunity Employer. It is our policy that there be no discrimination in employment based on race, color, national origin, religion, sex, disability, age, marital status, or sexual orientation.
Associated topics: casualty, claim, claim adjuster, claimant, fraud, insurance adjuster, investigate, liability, liability adjuster, title examiner