Cigna Benefit Educator

The role of a Benefit Educator is a critical one to the success of our business. As the face of Client your primary responsibility is to conduct world class enrollment events that differentiate Client from our competitors. In this role you will be educating customers on Client's products, services and programs through various formats including, but not limited to formal presentations, Q&A sessions, benefit fairs, health fairs, etc. The expectation is to create a highly satisfying and positive experience for our customers with knowledge, competence and professionalism.
• Have and maintain an active Life and Health Insurance License

• Current health care and benefit product insurance industry knowledge required

• Familiarization with Supplemental Health Products (Accidental Injury, Critical Illness, Hospital Care)

• Willing to work on an "as-needed" basis (including occasional last minute requests)

• Will need to be available during peak season (August-December)

• Will need to be comfortable speaking to large groups as well as with individuals 1 on 1

• Successfully introduce and educate Client benefit programs to all potential and existing customers

• Troubleshoot any enrollment or benefit questions and/or concerns

• Will need to be willing to travel within the geographic market to cover events

• Must have reliable transportation

• Will be expected to charge expenses for travel (car rental, air, hotel etc) and will be reimbursed for those expenses

• Must have access to email, Microsoft Office (Word, PowerPoint, Excel) and cell phone

• Must live local to the geographic area

Knowledge of local market nuances (providers, networks, competitors) preferred

• Bilingual capabilities preferred

• Strong Presentation and PowerPoint skills (virtual or in person)

• Strong verbal and written communication skills

• Knowledge of and compliance with HIPAA guidelines

• Strong organizational skills

• Tech savvy (Webex, Zoom, Skype, and other various applications)

EEO:

"Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of - Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans."