Chief Nursing Officer

MARKET SUMMARY:

San Ramon Medical Center

San Ramon Regional Medical Center has proudly served the San Ramon Valley and its surrounding communities for more than 30 years. In that time, we have expanded our services, upgraded our technology and grown our medical staff - all in an effort to provide an excellent patient experience.

Located on a hillside overlooking the San Ramon Valley, we are a 123-bed acute care hospital known for providing comprehensive inpatient, outpatient and emergency care. Our facilities include the Family Birthing Center, Outpatient Surgery Center, Breast Center, Infusion Center, Pleasanton Diagnostic Imaging Center, and Advanced Wound Center, which houses our hyperbaric oxygen therapy program.

San Ramon Regional Medical Center provides award-winning heart care programs, joint and spine treatment programs including advanced and minimally invasive surgical treatments, a Level II Special Care Nursery, minimally-invasive and robotic surgery, as well as pediatric services. We became the first hospital in the Bay Area to purchase the ExcelsiusGPS system to offer robotic-assisted spine surgery. We utilize our da Vinci Xi Surgical System for minimally invasive surgeries and our Mako System for advanced joint replacements. We offer a blood conservation program, unique to the region, and have a wonderful partnership with Donor Network West.

POSITION SUMMARY

The Chief Nursing Officer provides strategic leadership as the senior executive position responsible for all nursing and other designated patient care functions and services within the hospital organization. The role assumes responsibility for assessing, planning, coordinating, implementing and evaluating nursing practice on a facility level. The role assumes 24/7 responsibility and has accountability to ensure high quality, safe and appropriate nursing care, competency of clinical staff, and appropriate resource management related to patient care. The Chief Nursing Officer represents nursing concerns on the governing board and at medical staff leadership meetings.

FUNCTIONAL EXPECTATIONS & REQUIREMENTS:

Retaining great people at the facility
•  Collaborate with human resources and other team members to select, on-board, orient, and provide coaching for direct reports.
•  Evaluate and monitor facility level people pillar statistics, participate on related calls as necessary.
•  Consider and/or implement nurse residency programs to ensure pipeline for facility.
•  Collaborate with team members to formulate programs to enhance work life balance.
•  Partner with related team members to promote a safe work environment that is based on a zero tolerance for sexual harassment, workplace violence and verbal and physical abuse.
•  Collaborate with related team members to promote an effective facility level competency program.
•  Collaborate to promote a robust employee development and education program that responds to the unique needs of employees across the career continuum (novice to expert).
•  Work cohesively with related team members to develop and implement recruitment and retention strategies that ensure a qualified and stable workforce.
•  Participate in workforce planning to ensure an adequate and competent workforce.
•  Support the design of effective and competitive compensation and benefits programs. Communication and Relationship Building
•  Effectively communicate with all internal and external constituents, including staff, colleagues, and physicians.
•  Communicate and administer human resource programs and procedures in accordance with established policies.
•  Manage organizational relationships in a manner which builds mutual trust and respect. Establish trusting and collaborative relationships.
•  Address and manage conflict in a constructive and productive manner.
•  Give timely feedback and reinforce positive behaviors. Leadership Influence
•  Create and communicate a compelling shared vision.
•  Develop effective strategies for addressing organizational priorities.
•  Develop, communicate and monitor performance expectations.
•  Formulate objectives, goals, and specific strategies related to the organization's mission and vision.
•  Understand effective organizational outcome measures in order to balance cost, quality and service.
•  Measure and analyze performance from the learning and growth, business process, customer, and financial perspectives.
•  Promote a results-oriented environment.
•  Develop succession plan for nursing leadership.
•  Demonstrate effective change management; able to serve as an organizational change agent.
•  Coach and mentor aspiring nurse leaders.
•  Create an environment in which professional and personal growth is an expectation.
•  Articulate the application of ethical principles to operations.
•  Manage organizational and individual performance with appropriate rewards.
•  Represent nursing and patient care issues within the organization's governance and medical staff structures.
•  Represent nursing and patient care in strategic planning and quality initiatives with the governing body.
•  Educate the organization's board members and physicians regarding healthcare/value of nursing care. Diversity
•  Create an environment that recognizes and values diversity.
•  Develop processes to incorporate cultural beliefs into care.
•  Design strategies that address the unique needs of a diverse workforce, patient population, and community.
•  Assess the current environment and establish indicators of progress toward cultural competency. Shared decision-making/Shared Leadership
•  Engage staff and others in decision-making.
•  Promote decisions that are patient centered.
•  Provide an environment conducive to opinion-sharing.
•  Promote systems thinking as a value in the nursing organization.
•  Consider the impact of nursing decisions on the health care organization as a whole.
•  Provide leadership in building loyalty and commitment throughout the organization.
•  Synthesize and integrate divergent viewpoints for the good of the organization.
•  Involves employees in decision-making.
•  Attend and participate in regional CNO calls and meetings. Clinical Practice Leadership
•  Understand and articulate patient care standards reflected in federal and state regulation, Title 22, TJC, the state Nurse Practice Act, and organizational policies and procedures.
•  Maintain knowledge of current nursing practice and roles and functions within nursing and other healthcare disciplines.
•  Maintain current knowledge of patient care delivery systems and innovations.
•  Ensure that nursing practice is consistent with current standards and current evidenced based practice.
•  Ensure that the care delivery model, clinical environment of care and related technology is appropriate to needs of caregivers and patients.
•  Serve as change agent when patient care work/workflow is redesigned.
•  Advocate use of documented best practices.
•  Teach and mentor others to routinely utilize evidenced based data and research.
•  Assure that the clinical perspective is included in organizational decisions.
•  Works collaboratively with regional CNO and Tenet CNO. Academic Relationships
•  Provide a supportive and stimulating learning environment for nursing students.
•  Participate in the academic community through advisory and collaborative efforts.
•  Ensure that the educational system is aligned with organizational needs.
•  Collaborate with nursing programs to provide required resources; evaluate graduates.
•  Collaborate with academia in nursing research and incorporate nursing research into practice. Resource Management
•  Demonstrate a comprehensive understanding of organizational revenue, expense performance and capital planning.
•  Manage fiscal, human and material resources in a cost-effective manner.
•  Design and maintain effective systems for resource management in nursing.
•  Manage patient care processes such as care management/length of stay to ensure optimal revenue.
•  Utilize effective performance management in managing key areas of responsibility. Quality, Patient Safety and Risk Management
•  Contribute to the development and implementation of the organization's performance improvement program. Support the development and implementation of an organization-wide patient safety program.
•  Monitor and evaluate quality through public reported measure (i.e. core measures, nurse sensitive patient outcomes, infection control, etc) in collaboration with the facility DCQI and ICP, as well as national resources.
•  Actively participate in facility clinical close calls.
•  Define quality metrics by identifying the problem/process, measuring success at improving specific areas of patient care, analyzing the root causes or variation from quality standards, improving the process with the evidence, controlling solutions and sustaining success.
•  Interpret information from research.
•  Participate in studies that provide outcome measurements.
•  Utilize research findings for the establishment of standards, practices, and patient care models in the organization.
•  Disseminate research findings to patient care team members click apply for full job details