Chief Information Technology Officer

North Carolina

MarinHealth Medical Center
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ABOUT MARINHEALTH a UCSF Affiliate

Come and be a part of our healing team at the award-winning MarinHealth. Ranked in the top 3% of general hospitals in the country, we have made great strides since returning to our roots as an independent hospital. As Marin County's only acute hospital and a vital resource for a wide range of essential health care services, it is our mission-and our passion-to excel in every medical specialty. We attract the finest physicians and employees who appreciate having the best of both worlds: the resources and medical sophistication of an academic medical center combined with the personalized, caring touch of an independent hospital.We have an exceptionally collaborative team that adheres to the highest service excellence standards to ensure that we deliver world-class, personalized care to patients. Our Joint-Commission accredited hospital has won numerous awards and certifications in delivering best-in-class health care in the San Francisco Bay Area.

WHAT WE OFFER

MarinHealth offers a generous suite of employee benefits, which includes a comprehensive and rich health benefits program (medical, dental, vision and prescription plans). Our robust program (e.g. onsite health & fitness classes, discounts, etc) also promotes a healthier lifestyle for employees and to support you on your Healthy Healer journey. Other benefits include, but are not limited to, a 403(b) contribution plan and company-funded retirement plan, life insurance, vacation, holiday and sick leave, which you will start accruing immediately. Our benefits are highly competitive and considered to be one of the best in the Bay Area. Find your healing place at MarinHealth.

External hires are subject to a background check and pre-employment medical screen. Qualified applicants with arrest records and/or conviction records will be considered for employment in a manner consistent with federal, state and local laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sexual orientation, gender identity, protected veteran status or disability status and any other classifications protected by federal, state & local laws.

JOB SUMMARY:

Reporting directly to the Chief Executive Officer, The Chief Information Officer (CIO) is a crucial position in shaping technology strategy and leading the implementation and operations of our corporate technology. With the rapidly advancing and evolving innovation including use of AI in healthcare, this role will help the organization to assess, evaluate, and select new technology for the organization to adapt; ensuring improved outcomes and care of our patients, improve our ability to deliver care, and help our staff to be more efficient/effective.

The Chief Information Officer is a member of the executive management team and is responsible for providing overall leadership and direction for enterprise Information Services - planning, implementation, operation, and ongoing enhancement of technology that optimizes care delivery, service quality, and business performance assuring the delivery of high-quality care with an emphasis on service excellence, cost effective inpatient and outpatient care, and meeting or exceeding organizational performance expectations. This position also provides input on the enterprise's strategic initiatives, develops tactical strategies for assigned service groups and ensures compliance with regulatory agencies as well as established hospital standards, practices, and procedures. The CIO is responsible for IT services including digital health, program management, cyber security, technical infrastructure, and support services.

JOB SPECIFICATIONS:

EDUCATION
  • Bachelors Degree required. Masters in Healthcare Administration, Health Science, or Computer Science highly desirable.
EXPERIENCE
  • Five to ten years of technology leadership with experience leading, executing, and delivering enterprise-wide IT solutions.
  • Experience leading, executing, and delivering large-scale, enterprise-wide technology and digital solutions with a focus on end-user experience
  • Experience working in the healthcare sector preferred
PRE-REQUISITE SKILLS
  • Executive experience in leadership roles, demonstrating the ability to effectively lead teams and drive critical initiatives.
  • Proven experience of demonstrated capability in leading large, complex and/or transformational initiatives in dynamic environments
  • Executive presence: a polished leader that exercised senior-level judgement and inspires confidence among senior leaders and collaborators, internal and external to the company
  • Strong communication skills, including experience translating complex technical issues and requirements to non-technical people
  • Proactive self-starter that is organized and can define goals and prioritize and deliver outstanding results in a sophisticated and at time ambiguous environment
  • Must be able to provide forward-thinking IT leadership and possess outstanding communication skills, and a passion around technology enabled change
  • Utilizes continuous hypothesis formation, risk assessment, and experimentation for planning.
  • Leverages long-term planning methodologies, such as forecasting and scenario planning to build strategies to be executed on between 1 - 5 years
  • Demonstrated experience driving digital transformation and business growth through innovation and implementation of technology.
  • Customer-service oriented.
  • Ability to create and motivate behavioral change as needed.
  • Demonstrated skills in change management and experience leading complex change initiatives.
  • Possesses knowledge in emerging technologies and the ability to apply new technology in support of the company's key business goals.
  • Demonstrated experience with SaaS, cloud-based, and outsourced solutions through third party providers.
LICENSE/REGISTRATION/CERTIFICATION:
  • License in health related field and/or certification in Information Technology desirable
DUTIES AND RESPONSIBILITIES:

ESSENTIAL (not modifiable):
  • As a member of the executive leadership team, make key contributions to the formulation of the company's business and digital strategies.
  • Set the digital vision and IT roadmap, and lead the IT team in effectively executing to achieve organizational strategic goals.
  • Ensure broad stakeholder participation in defining organizational digital vision and roadmap, sharing ownership of outcomes.
  • Align IT investments to address leading / lagging business performance indicators: contribution to revenue increase, margin improvement, customer satisfaction and engagement, and strategic transformation.
  • Evolve the digital and mobile experience for all organizational stakeholders.
  • Oversee an efficient, effective, and transparent IT governance process that is co-owned by clinical and operational leaders.
  • Drive a high-performance IT culture.
  • Build strong relationships with business groups and their leaders across the enterprise and develop a detailed understanding of their issues, challenges, and opportunities.
  • Oversee the planning, design, implementation, and maintenance of IT services that support enterprise's operations and business applications.
  • Enable collaboration and communication across the organization's consumers, partners, and strategic vendors.
  • Establish metrics for monitoring and managing IT effectiveness and the impact of IT on the business.
  • Use IT to improve relevant operational key performance indicators (KPIs) such as operating margin improvement, service quality, and clinical productivity.
  • Establish appropriate service levels and processes to ensure that KPIs are met.
  • Establish a comprehensive technology innovations program to ensure the ongoing focus on game-changing advancement of healthcare through IT.
  • Executive oversight of enterprise Project Management Office and Bio-Medical Engineering
  • Establish the operating model of data and technology that cultivates a business-oriented approach
  • Stay abreast of emerging technologies, industry trends, and standard methodologies evaluating their potential impact on the organization and recommending strategic technological advancements
  • Develop and lead the IT portfolio budget, ensuring sufficient resources are allocated for technology investments, returns re realized and future investments are balanced across business needs, while providing a stable and efficient support operating model
  • Evaluate and select technology vendors, negotiate contacts and manage vendor relationships to ensure the delivery of high-quality products and services
  • Provides strategic direction for Cybersecurity Program
  • Oversees/chairs technology related organization committees
SECONDARY (Modifiable)

Other duties as assigned

At MarinHealth, our top priority is the well-being of our employees, patients, and community. As such, we require all employees to receive necessary immunizations, including the measles, mumps, varicella, and seasonal flu vaccinations as a condition of employment and annually thereafter. Additionally, the continued recommendation to obtain a COVID + booster vaccination status . click apply for full job details
Date Posted: 26 April 2024
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