CalOptima Health is seeking a highly motivated an experienced
Chief Administrative Officer to join our team. As a member of the executive team, the Chief Administrative Officer (CAO) has overall responsibility and accountability for the activities of the Clerk of the Board, Communications & Marketing, Government Affairs, Strategic Development, and Enterprise Project Management. The CAO creates a shared sense of purpose to achieve an aligned mission and vision executed through CalOptima Health's strategic plan and Chief Executive Officer (CEO) initiatives. The CAO is expected to lead by example and influence others by exhibiting the highest professional and ethical behaviors.
The CAO works closely with and makes presentations to the leadership team, CalOptima Health Board of Directors, elected officials, regulatory agencies, associations, contractors and key stakeholders.
Position Information: - Department: Executive Office
- Salary Grade: 327 - $313,000 - $515,900 ($150.48 - $248.0288)
- Work Arrangement: Full Office
This position is eligible for telework in California.
Duties & Responsibilities: - 50% - Leadership Functions
- Cultivates and promotes a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity, and accountability.
- Directs and assists the team in carrying out department responsibilities and collaborates with the leadership team and staff to support short- and long-term goals/priorities for the department.
- Oversees all aspects of the assigned functional areas, programs, projects, and initiatives, including but not limited to the development and implementation of policies, procedures, and guidelines.
- Develops and updates short and long-term business strategies to support CalOptima Health's vision, mission, tactical priorities, and growth.
- Identifies the needs of the community served by CalOptima Health in relation to existing and new programs and services and larger trends both within the organization and community and advises CalOptima Health investments to meet those needs.
- Provides leadership, guidance and direction to the leaders and team members of the assigned functional areas.
- Selects, develops, evaluates, and mentors directors, managers, and the Clerk of the Board.
- Establishes an environment that promotes teamwork within and across all areas, identifies team and individual developmental opportunities and encourages individual contributions to overall team effectiveness.
- Develops strong collaboration and strategic alignment for functional areas to support the operational needs of the organization.
- Oversees the development and implementation of CalOptima Health's federal legislative platform in collaboration with the Office of the CEO, Executive leadership, Board of Directors, and Government Affairs staff.
- Represents CalOptima Health, in conjunction with the Government Affairs staff, on key industry workgroups, such as Local Health Plans of California (LHPC) and California Association of Health Plans (CAHP), to vet the impact of proposed regulations, legislation, pilots and delivery system changes.
- 45% - Organizational Functions
- Plans and/or facilitates various organizational-level planning and decision-making bodies, including the support of the CalOptima Health's executive team. Provides input on the development, enhancement, and support of other meeting structures.
- Coordinates and facilitates communication between departments and staff to ensure cross collaboration and optimal use of resources; implementation and alignment with the organization's strategic plan; integration of operations with program issues and fiscal needs; standardized protocols and practices; enhance overall organizational communication to ensure clarity of direction and administrative effectiveness.
- Works with leaders to develop key organizational metrics or dashboard, to provide regular reports and findings to the CEO on the performance of such activities.
- Collaborates with the CEO, creates strategic communication and analytical documents.
- Communicates, plans, and provides operational considerations to the CEO and colleagues in the organization.
- Writes, edits and reviews Board agendas and staff reports. Attends and participates in Board and Committee Meetings.
- Provides clear expectations and standards of accountability to ensure consistency with policies, regulations, and applicable state and federal laws.
- Demonstrates professional and organizational commitment and excellence.
- Establishes and maintains systems to ensure compliance with all regulatory standards.
- 5% - Completes other projects and duties as assigned.
Minimum Qualifications: - Bachelor's degree in business administration, public health, public policy, political science, health care administration or closely related field.
- 8 years of increasingly responsible relevant experience.
- Experience interacting with elected officials.
- Experience with Medicare and Medicaid or commercial health plan.
- 5 years of supervisory experience.
- An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above is also qualifying.
Preferred Qualifications: - Master's degree in related field.
- Related government or public service experience.
Required Licensure / Certifications: Knowledge & Abilities:
- Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds.
- Work independently and exercise sound judgment.
- Communicate clearly and concisely, both orally and in writing.
- Work a flexible schedule; available to participate in evening and weekend events.
- Organize, be analytical, problem-solve and possess project management skills.
- Work in a fast-paced environment and in an efficient manner.
- Manage multiple projects and identify opportunities for internal and external collaboration.
- Motivate and lead multi-program teams and external committees/coalitions.
- Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment.
Physical Requirements (With or Without Accommodations): - Ability to visually read information from computer screens, forms and other printed materials and information.
- Ability to speak (enunciate) clearly in conversation and general communication.
- Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions.
- Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting.
- Lifting and moving objects, patients and/or equipment less than 10 pounds
Work Environment: If located at the 500, 505 Building or a remote work location:
- Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed.
- There are no harmful environmental conditions present for this job.
- The noise level in this work environment is usually moderate.
If located at PACE:
- Work is typically indoors in a clinical setting serving the frail and elderly.
- There may be harmful or hazardous environmental conditions present for this job.
- The noise level in this work environment is usually moderate to loud.
If located in the Community:
- Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed.
- Employee will occasionally work outdoors in varied temperatures.
- There may be harmful or hazardous environmental conditions present for this job.
- The noise level in this work environment is usually moderate to loud.
About CalOptima Health:
CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay.
About our Benefits & Wellness options:
At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance . click apply for full job details