Certified Peer Support Supervisor

Spokane, Washington

Community Health Association of Spokane
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AMAZING BENEFITS PACKAGE. Medical, Dental, & Vision Insurance Paid Time Off (PTO) - up to 6 weeks of PTO per year Childcare Stipend - contribution of $5,000 per year to the employee's dependent care spending account Loan Reimbursement - reimbursement for student loan payments up to $5,250 per year Flexible Work Arrangements - opportunity to work a modified schedule, work part-time, or work from home Retirement Plans - organization matches the employee's contribution, up to 6% of gross wages above benefits dependent upon eligibility criteria Click here for more detail about the benefits package. Pay Range: $25.67 - $37.70 USD Hourly Don't meet every single requirement? At CHAS Health we are dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles. Purpose of Job: Improve the overall health of the communities we serve by supporting clinical programs and patient care as follows: Essential Duties and Responsibilities: Provides project assignment and guidance to Peer Support Specialist staff. Supervises, supports, trains and coaches those within team to improve their professional knowledge and skills. Responsible for fostering teamwork, positive employee engagement and productivity, meeting and exceeding goals, objectives and metrics while ensuring excellent internal and external customer service. Provides peer support to clients with mental health challenges to promote socialization, recovery, self-sufficiency, self-advocacy, development of natural supports, and maintenance of skills learning in other support services. Participates as directed in the screening of new patient requests to ensure that all individuals are adequately and appropriately served according to their individual needs. Partners with department leadership to develop goals, workflows, and improvement processes. Assists clients with symptom management and recovery by modeling wellness, personal responsibility, and hopefulness through the sharing of their story and modeling how the needs of the individual can be met. Utilizes advocacy skills to help providers better understand and empathize with each patient's unique needs. Teaches clients self-advocacy skills, promotes personal growth and development with mental health conditions. Assists, teaches, and supports clients regarding activities of daily living, vocational skills, housing, access, maintaining financial supports and building support networks. Provides guidance and encouragement to clients to actively participate in their own recovery. Provides side-by-side support, coaching and encouragement to help clients socialize and carry out leisure activities and other opportunities to practice social skills in group or individual settings. Supports patients in connecting with external resources, including other patients in recovery, when needed. Performs other duties as assigned, including supporting the CHAS Health Mission and Core Values. Qualifications: Education/Experience: High school diploma or equivalent required. Three to five years of experience as a Certified Peer Support Specialist and two years of Peer Support leadership experience. Skills: Effective oral and written communication skills required. Detail-oriented, organization, leadership, and self-motivation required. Computer skills required. BLS (CPR & AED) required. Driver license required. Commitment to supporting a safe, respectful, equitable, and inclusive environment required. Physical Demands: Must talk, hear, and sit more than two-thirds of the day. Using hands occurs over two-thirds of the day, while reaching with arms occurs less than one-third of the day. Communicating is also required over two-thirds of the day, while climbing, stooping, or crawling is minimal. Lifting up to 10 lbs. occurs occasionally. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Date Posted: 09 June 2024
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