POSITION SUMMARY:
Early Autism Services is seeking a full-time Care Coordinator (CC) for our Hoffman Estates, IL clinic. The primary function of the Care Coordinator (CC) is to support the day-to-day operations of their assigned clinic. This position has a direct influence on ensuring effective operations of the clinic and ensuring a safe and inviting therapeutic environment, liaising with caregivers, completing general operational reporting and assisting the CSMD and Executive Team with developing and achieving market goals and objectives and marketing their office, locally.
BENEFITS & PAY:
- Annual salary of $45,000 - $52,000
- Quarterly bonus incentives
- Health, dental and vision insurance plans
- 401(k) with 4% match
- Company-paid Life insurance
- 15 days of PTO
- 6 Company paid holidays
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Revise last-minute (less than 24-hours) schedule changes for staff and clients.
- Notify all affected parties (staff, families, center managing clinicians) immediately when any scheduling changes occur with less than 24-hour notice.
- Support and coordinate new client intakes.
- Monitor and order clinic supplies with approval from the Executive Team.
- Collaborate with recruiting and onboarding to manage the local onboarding and training schedule for new hires.
- Maintain client and employee privacy in accordance with EAS policy and HIPAA regulations.
- Have availability to share opening and closing the clinic (Hours 8am-6pm Monday-Friday and a Saturday a month).
- Manage CentralReach Appointments and Conversions of New Hire appointments and ensures compliance with policy.
- Work with centralized intake team to coordinate new client outreach and scheduling of initial assessments.
- Assists with maintaining general facility maintenance (e.g. cleaning, organizing, restocking, simple repairs), and coordinate the completion of more complex maintenance needs with the CSMD and Executive Team.
- Conducting fill in 1:1 sessions in the clinic as needed and assigned.
- Manages and reports on clinic and market Key Performance Metrics.
- Performs other related duties as assigned by Clinical Director, and Executive Team.
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. The qualifications listed below are representative of the minimum knowledge, skill and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
EDUCATION and/or EXPERIENCE:
- Experience in a medical office or similar setting.
- Basic knowledge of Applied Behavior Analysis & early childhood development. Experience as a behavior technician preferred.
- Must be able to work effectively as a team member, demonstrate flexibility and desire to learn new skills and improve professional qualifications.
KNOWLEDGE, SKILLS, and ABILITIES:
- Strong communication skills to work with a diverse team.
- Basic computer skills and be able to use all required software.
- Ability to problem-solve and assist in decision-making independently including during emergencies
- Maintain current status regarding assigned core competencies and other required certification acquisition within established schedule and timelines.
- Work productively to develop relationships with individuals, families, and natural supports.
- Proven creative abilities, strong organizational and time management skills.
- Excellent oral, written and interpersonal skills and good customer service skills.
- Have a valid Driver's license, car insurance, reliable transportation and a good driving record
- Maintain a high level of organization for electronic client file maintenance, daily, weekly and monthly record keeping.
PHYSICAL DEMANDS & WORK ENVIRONMENT:
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Attendance at a variety of work sites is required. This position must have reliable transportation and be willing and able to travel between different job sites in the assigned region which may include distances of greater than three hours of travel.
WORK AUTHORIZATION/SECURITY CLEARANCE:
Must have a valid residency identification and clearance to work in this location/country.
AAP/EEO Statement
Early Autism Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Compensation details: 0 Yearly Salary
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