The
Business Systems Analyst II will primarily participate as a
functional consultant (but also as a
Project Manager where needed) in WMS implementation projects
Provide Functional support on Warehouse Management Systems.
- Participate (as a WMS project team resource) in future implementations such as the replacement of all current Snap-on and SNAE WMS systems with the Infor WMS
- Depending on the project, will work as a Functional Consultant or Project Manager, or both.
- Manages, owns, and builds project plans at all levels
- Collect Requirements from business key users
Challenge requirements in order to use as much as possible standard functionality of WMS and avoid unnecessary developments. - Filter requirements as "must have" and "nice to have" / enhancement requests.
- Prepare Functional Designs for Development
- Works closely with Developers to ensure their correct understanding and delivery of good quality deliverables the first time
Minimize iterations. - Draft test scripts/scenarios and perform Unit & User Acceptance Tests
- Support Snap-on business units (distribution centers/warehouses) with WMS
- Bug identification & fix with developer
- Manage enhancement requests
- Use company issue management tool (currently Jira/ITCOE) to update the progress of tickets, and communicate with other resources (developers, etc)
- Frequent Travel could be required at periods, depending on the nature of the project
- Ability to document Standard Operating Procedures for business processes and tasks
- Given a business or technical issue, will analyze and determine the root cause.
- Interface with clients on service-level issues and process improvements
- Interface with internal I/T teams to achieve key objectives
- Any other job responsibility as required
- BS in Business, a related discipline
- Minimum 8 years of Experience in implementing and/or supporting WMS systems with a focus on improvement projects, automation, or optimization of operational logistic processes
- Minimum 4 years of experience in projects implementing the product of Infor WMS
- Experience in gathering Business Requirements, documenting Gaps, and participating in the estimation of development efforts to satisfy Gaps
- Experience as a project manager
- Excellent verbal and written communication skills
- Strong analytical and problem-solving skills
- Responsibilities may require evening and weekend work in response to the needs of the applications being supported