Business Project Manager

This job defines, plans, and delivers of complex programs that require cross-functional collaboration and management of inter-dependencies between a group of projects and/or related activities within the constraint of scope, quality, time and budget. Includes the management of a group of internal exempt and/or matrixed employees and contractors that serve on the program(s) to deliver solutions for the business.

ESSENTIAL RESPONSIBILITIES

• Work with business and technical organizations to drive out program strategy and approach. Organize, plan, and maintain program roadmap consisting of cross-functional activities/projects.

• Work with business and technical organizations to assemble project teams. Lead Project Managers and/or Program team in the development and maintenance of comprehensive plans for a defined program.

• Work with Executive Sponsor and Business Owner of a Program, and other management as required, to achieve the Program objectives.

• Acquire understanding of the business objectives for an assigned area.

• Monitor, evaluate and report on Program status inclusive of scope, schedule, budget and alignment to Program and strategic goals.

• Direct corrective action, as needed, to maintain the viability of the Program.

• Develop and maintain positive customer relationships. Deliver presentations of project status to effectively communicate throughout the project life-cycle.

• Adhere to the Organization's project management methods, project life-cycle methodologies, and audit requirements.

• Support and contribute to the improvement of project management methods and practices.

Skills & Requirements
EDUCATION/EXPERIENCE

• Bachelor's degree

• 4-8 years of experience in a BUSINESS PM role; this is NOT for a technical PM

PREFERRED

• PMP certification or equivalent training

• Healthcare Insurance industry business and operational knowledge

• Experience managing large, complex projects

• Very good leadership skills

• Very good organizational and planning skills

SKILLS

• Experience with customer relationship management

• Presentation skills

• Negotiation skills

• Analytical skills

• Excellent communication skills, both written and oral

• Ability to communicate and present at an executive level

• Experience with conflict resolution

• Experience with Risk Mitigation Planning