Title:
Business Process Outsourcing Tech/Data Entry
Location:
Parma, OH 44130
Duration:
06 Months (Possible of Extension)
Shift:
Tues - Fri (7am - 3pm) And Saturday 8am - 4pm No Exceptions
Mon - Fri (7am - 3 pm) 1 st shift
Mon- Fri (3pm - 11pm) 2 nd Shift
Sun - Thurs (11pm - 7am) 3 rd Shift
Responsibilities:
- Provides high-speed manual key data entry and verification from incoming hardcopy documents.
- Provides document classification validation of automatically classified documents.
- Provides data validation of automatically extracted data from digital documents.
- Provides redaction validation of automatically applied redaction of digital documents.
- Provides manual meta-data indexing from digital documents.
- Provides quality control of documents converted to digital format.
- Provides check data validation of incoming checks. Provides check batch total reconciliation.
- Provides check amount account distribution as required by customer.
- Responsible for accurate high-speed (15,000 KS per hour) of hardcopy documents into the Unbiased Data Entry Software.
- Analyze automated document classification exceptions of digital documents and make corrections, as necessary.
- Analyze automated extracted data exceptions (low confidence level) from data and make corrections, as necessary.
- Analyze automated redacted data exceptions (low confidence level) from data and make corrections, as necessary.
- Responsible for manually entering meta-data index information from digital documents.
- Analyze digital checks and accompanying coupons/documentation to ensure proper payee, valid check date, and check is signed. Make corrections according to policy and procedures to include generating proper Check Return Letter, if necessary.
- Analyze automatically extracted check CAR/LAR amounts and make corrections, as necessary.
- Ensure fiscal control of check batches.
- Research and analyze check distributions, as required by customer.
- Responsible for comparing hardcopy documents to digitally converted version to ensure customer required quality.
- Meets deadlines by working at a quick and steady pace while still maintaining quality/error free work.
- Achieves Time Productive statistics by meeting standards established by the BSS BPO manager.
- Achieves high level of accuracy by meeting standards established by the BSS BPO manager.
- Completes all paperwork in a timely, accurate and legible manner by reading and writing in English.
- Must be able to adapt to changing situations and be flexible.
- Must be able to perform repetitive work according to set procedures while maintaining quality and production standards.
- Performs other duties as assigned.