We are seeking the BEST to serve the BEST. Join our team at Brightwater and make a difference. Now accepting applications for a Business Office Manager. The ideal candidate will have experience in a wide variety of business office responsibilities including petty cash reconciliation, aging/collections, invoicing, payroll, accounts payable. Must have experience providing a high level of customer service and senior living experience is a plus. Must be able to anticipate project needs, discern work priorities and meet deadlines with little supervision. This position also assists HR with recruitment, orientation, on-boarding and retention. Experience in HR, medical billing and senior living/retirement communities desired
POSITION SUMMARY : This position is the principal point of contact regarding all business matters. This position is also the principal point of contact with the management company regarding all the administrative business aspects of the community which includes accounting, budgeting, financial reporting, and accounting support.
ESSENTIAL FUNCTIONS :
Responsible for the recruiting of candidates to ensure proper coverage in all departments.
Insures forward motion of candidates as they progress through the ATS system.
Communicate with Home Office daily/weekly basis recruitment needs for the community.
Calls and pre-screen applicants to source for qualifications of candidates for open positions.
Submits resumes/applications to hiring managers to schedule face-to-face interviews.
Oversees setting up pre-employment screens, including background check(s), drug testing, PPD and health screenings. I-9 documentation
Oversees new employment offer letter.
Creates and maintains all team member files with required information while maintaining confidentiality.
Creates Paylocity account for all employees
Schedules, facilitates, and participates in new employee orientations.
Uniform ordering for all employees
Identifies training needs of Department Head level team members to expand these individual's skill set and knowledge base.
This position does participate in the Manager on Duty program that will require you to work at the community for a pre-determined period of time over the weekend.
Serves on special projects and assignments outside of his/her own community to support other communities or the broader portfolio.
Creates and maintains all resident files with required information while maintaining confidentiality.
Serves as liaison with third party vendors; establishes and maintains all vendor files.
Processes and/or oversees Accounts Receivable by invoicing customers, posting payment of invoices, and tracking non-routine and miscellaneous services for which Team Members, residents or vendors should be billed or credited.
Accounts for all petty cash transactions and reimbursements.
Assists in keeping all departments in line with budget.
Maintains data related to Entrance Fee tracking, resident refunds, amortization and financial assistance.
Maintains office and business supplies inventory and preventative maintenance on office machinery.
Assists Executive Director with annual budgeting process as necessary.
Facilitates, participates in, and/or attends all required in-service training and education programs as scheduled.
Medicare Ancillary Charges (x-ray, lab, and pharmacy) - oversees Healthcare Medical Supply Charges to ensure accuracy.
Processes Admissions/Discharges within Vision (IL only); keeps up with Resident Status Change Forms throughout the community to ensure accuracy
Maintain emergency contact information for POA's
Processes Flex Cash Outs and credits member accounts appropriately
Submitting Long Term Care Insurance documentation appropriately each month
Responsible for license renewals for the entire campus (Business Licenses, CCRC, NCF, and CRC)
Other duties as assigned.