Business Analyst

Title: Business Analyst
Duration: 6 months (can turn into a full-time role)
Location: Chesterfield, VA
Experience: 3years
Interview: Webcam
This is initially a contract position with the intent to hire a full-time Business Systems Analyst

Qualification/ Skills

• Bachelor's degree in computer science, business information systems, business administration or a related field.
• Three years of experience supporting information systems, preferably experience with Enterprise Resource Planning (ERP) and eProcurement systems; or an equivalent combination of training and experience.
• Excellent problem-solving skills and strong analytical skills; demonstrated proficiency using one or more reporting business systems and associated report and querying writing tools.
• Expert level proficiency in using a full array of Microsoft and other commonly used business applications (preferred experience in Office 365 and SharePoint).
• Excellent written and oral communication skills to present technical information to technical and non-technical audiences; ability to evaluate existing systems and implement improvements to meet current and future needs
• Ability to identify, review, plan, conduct, and implement projects; ability to work in a team environment and to handle multiple projects simultaneously.
• Pre-employment drug testing, FBI criminal background check and education/degree verification required.

Duties :

• Manage the Procurement Department's various information systems; apply various technology systems and tools to continuously improve the efficiency and effectiveness of a wide variety of business processes.
• Serve as technical support for ERP and eProcurement systems; collaborate with technical and functional staff from various administration, finance, and information technology departments to support enterprise-wide systems.
• Analyze, automate and improve department processes; perform testing for system fixes/builds/upgrades to ensure that all processes function properly.
• Document system issues and work with Information Systems Technology (IST ) and software vendors for resolution.
• Support department SharePoint and web content.
• Support end users and provide help desk support.S
• Develop and deliver Procurement systems training, as well as job aids for users; use various business intelligence and reporting tools to analyze and interpret data.
• Consistently deliver excellent customer service; perform other work as required.