Job Description
What's in it for you as a Branch Manager:
- Opportunity to be a leader in our growing organization.
- Work in an environment that focuses on people, not just profits.
- Full Benefits Package: 401k, Medical, Dental, Life, Paid Time Off.
The Basics of a Branch Manager:
- Weekly schedules will be set between the hours of 8:45-5:15p M-F
- After-hours and weekend community-related activities as needed for business purposes.
What you'll do as a Branch Manager:
- Attract, hire, coach, and engage assigned staff through servant leadership and continuous coaching.
- Reinforce the Credit Union's mission, vision, and core values by serving as a culture agent, motivating team members to achieve higher standards, and promoting a commitment to a Top-Tier member experience.
- Oversee all aspects of supervisory responsibilities to include scheduling, performance coaching, daily workflow, training, etc.
- Drive branch performance through a relationship-based sales model focused on a top-tier member experience and increasing share of wallet.
- In collaboration with your assigned leadership, assess local market conditions and identify current and prospective development opportunities.
- Lead community outreach and volunteer events to expand Credit Union reach.
- Serve in the local community that drives strategic growth of the credit union brand and furthers your personal professional growth.
- Oversee all areas of branch operations including member relations, branch security, cash management, ATM and Vault operations, supervisor overrides, regulatory compliance, time keeping, and leave management.
- Ensure the assigned branch is adequately staffed with the support of HR and Learning & Development, with qualified, well-trained team members.
- Be a subject matter expert in all aspects of Branch Operations with an emphasis on fraud and loss mitigation.
- Perform periodic audit of cash drawers, safety deposit box, and spot audits of team member transactions.
- Assist team members in resolving complex member issues.
Qualifications
Must Haves as a Branch Manager:
- 2+ years of branch operations supervisory experience in a credit union or bank.
- Networking, Coaching & Upskilling, Problem Solving, Verbal & Written Communication, Servant Leadership.
- HS Diploma/GED
- Should be willing/able to attend after hours and weekend community related activities as required.
Nice to Haves as a Branch Manager:
- Experience: 3+ years of branch operations supervisory experience in a credit union or bank.
- Knowledge of investments and loan products.
- Bilingual (Spanish)
Additional Information
All your information will be kept confidential according to EEO guidelines.