Job Description
What's in it for you as a Branch Associate:
- Opportunities to learn and develop highly desired skills on a career path.
- Work for a company that lives by our shared core values.
- Full Benefits Package, Sundays off, paid holidays, paid volunteer time, profit sharing, and 401k.
- All the coffee your heart desires.
- Halfway decent potlucks.
The Basics of a Branch Associate role:
- Weekly schedules will be set between the hours of 8:45-5:15p M-F
- Rotating Saturday hours from 8:45-1:30p.
Summary of what you'll do as a Branch Associate:
In the Branch Associate role, you will serve members in a hybrid capacity conducting both Teller and New Accounts related transactions. You will work to create a top-tier experience for our members and proactively assist with their financial services needs by opening accounts, submitting loan applications, problem-solving member issues, building relationships, and educating members on additional products and services to improve their financial lives.
See below for more info:
- Create a Top-Tier experience for members in branch, drive-thru, and over the phone.
- Engage members on financial products and services using a needs-based approach.
- Open new accounts and products including savings, checking, debit cards, money market, CDs, and select loan products for consumer members.
- Problem-solve member issues of a basic nature through various communication channels including in-branch, phone, email, etc.
- Actively participate in volunteer events through our Greater Good program.
Qualifications
Must Haves for the Branch Associate Role:
- Minimum of 1 year in a face to face customer service role.
- High willingness to learn and be a self-starter
- Outgoing, personable, and a team player.
- Great communication skills.
- Detail oriented.
- HS Diploma or GED.
Nice to Haves for the Branch Associate Role:
- Previous financial institution experience.
- Previous Teller experience.
- 6 months of cash handling.
Additional Information
All your information will be kept confidential according to EEO guidelines.