Boulder Status Board Operator

Summary: Assign rooms for cleaning and schedule Guest Room Attendants to those rooms while maintaining accurate records pertaining to the status of all rooms. Answer incoming Housekeeping calls, including call from but not limited to guests, Utility Porters, Housepersons, and Engineering department using excellent phone etiquette at all times. Essential Functions: Schedule Guest Room Attendants to appropriate rooms for cleaning Dispatch service calls to proper department or area Maintain a daily log of all serviced calls and the status of any outstanding calls Receive and log lost and found items on a daily basis Issue and receive keys, radios equipment and worksheets to Housekeeping staff Greet and direct visitors, co-workers, job applicants and others in a positive, friendly and up-beat manner Operate a multi-line phone system, hand-held radios and desktop radios Assemble, file and/or retrieve departmental records as needed Performs other duties as assigned Requirements: Qualifications/Requirements: Prior experience in same or similar role preferred High school diploma or equivalent required Bi-lingual preferred Proven ability to work in a fast-paced environment with multiple assignments at a time preferred Proven ability providing outstanding guest service while multi-tasking preferred Outstanding organizational skills preferred Previous experience successfully using a computer, including Microsoft Office and office equipment Previous experience using LMS preferred Physical Requirements: Regularly required to sit for extended periods of time Occasionally lift, carry, push, pull or otherwise move objects weighing up to 25 lbs. Use of office equipment requiring a high degree of dexterity. Works for sustained periods of time maintaining concentrated attention to detail in a noisy environment Ability to communicate via radios Regularly required to talk, read in English, see, and hear Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Duties to be performed with or without reasonable accommodations Return to Search Return to Search If you need reasonable accommodation to complete the on-line application, please contact the Employment Team office at . We are committed to providing equal employment opportunities.Click here to see our EOE statement. To review our privacy policy, please click here